Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,233 Reviews)
Rating breakdown 27,233 reviews
5 Stars
23,345
4 Stars
3,019
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This phone does amazing things and I love the pic.
on June 14, 2025
Posted by: LovesDragonflies
[This review was collected as part of a promotion.] Galaxy AI re writes my information and makes it look much better. I also like the part where I get better quality in pictures.
Value
5
Written by a customer while visiting Samsung US
Posted by: Edison
from Queens New York
Expertise:Expert
Verified Purchase:Yes
I can not write o read messages or internet while in a call
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi there Edison, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how important specific functionality with your device is to you. We have provided a link to the full device manual to help you with your call settings and being able to multi-task. We have also shared a link to the Samsung Support Team if you believe your phone is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone
on June 14, 2025
Posted by: LuvSamsung
from Atlanta, GA
Expertise:Intermediate
Great Phone for the price. I love the new hardware and software. I just wish Samsung would make an ultra lite without the pen, but keep the camera. Decrease the size to 6.5. keep up the good work.
I would recommend this to a friend!
Features
5
Performance
5
Design
3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra. An AI-Powered Daily Game-Changer
on June 14, 2025
Posted by: BMGamer
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra for weeks now, and it's completely changed how I approach my day. What really blows me away is how Galaxy AI just makes everything smarter. My photos look professionally edited without any effort thanks to that incredible 200MP camera and AI-powered enhancements. Night shots that would've been grainy on other phones come out crisp and vibrant.
As someone who's always juggling work and personal life, I love how DeX mode transforms my phone into a desktop experience when I need to get serious work done. The S Pen has become my go-to for quick notes during meetings - it feels so natural that I've stopped carrying a notebook. When it's time to unwind, that buttery 120Hz AMOLED display makes gaming and movie-watching absolutely immersive. I've noticed I don't even reach for my tablet anymore because the 4K HDR visuals are that good.
What's surprised me most is how the phone adapts to my routines. The AI battery optimization means I'm never scrambling for a charger, and Samsung Health has actually motivated me to move more with its personalized tracking. Little things like the ultra-wideband tech instantly locating my misplaced earbuds have saved me so much frustration.
After using countless smartphones over the years, the S25 Ultra stands out because it doesn't just keep up with my life - it enhances every part of it. From work to creativity to entertainment, this phone delivers in ways I didn't even know I needed.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone, its camera and its performance.
on June 14, 2025
Posted by: Xayayin
[This review was collected as part of a promotion.] Since I bought this phone I am delighted with the photos I take, the use of AI to process the photos, the result achieved is in no way inferior to professional photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone has excellent photo features!
on June 14, 2025
Posted by: Beufordinthe307
[This review was collected as part of a promotion.] The Galaxy phone has such excellent photo features and combined with Galaxy AI features I have actually made an online photo Gallery with my photo art available for the public to purchase which is amazing! I think the Samsung 25 Ultra however is not as user friendly as the 24 I liked the 24 better I was told the 25 Ultra was far better and a huge upgrade with the software but I find the 24 was, in my opinion, a better phone altogether. It seemed moresecure, more user friendly and more convenient with less accumulation of junk and adds and garbage. It seems the Galaxy AI on my S25 Ultra attracts a whole mess of crap that is unwanted and not warranted by the owner or primary user. I paid alot of money for the new bigtime updated software but was frustrated and disappointed and for alot more money which is seriously disappointing. Basically I want my S24 back! Sorry for the bad review but not so sorry.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Won't ever change
on June 14, 2025
Posted by: Smusselman72
[This review was collected as part of a promotion.] As usual my phone has been great with some new AI features. Having the ability to keep data online or only on the phone was a selling point. Its nice to have the option. Thanks Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Im so in love with this phone!
on June 14, 2025
Posted by: SAJohnson
[This review was collected as part of a promotion.] I recently had the pleasure of using a new phone, and I must say, it has exceeded my expectations. The performance is exceptional, with smooth transitions and fast response times. The camera quality is outstanding, capturing every detail with remarkable clarity. Additionally, the battery life is impressive, lasting much longer than I anticipated. Overall, I am thoroughly satisfied with this phone and would highly recommend it to anyone in need of a reliable device.
Value
5
Written by a customer while visiting Samsung US