Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Posted by: kingdaddy
from harrisburg, PA
Expertise:Intermediate
Verified Purchase:Yes
gotta love a samsung. i had the note 20 ultra and loved it. glad i upgraded though!
I would recommend this to a friend!
Features
4
Performance
4
Design
4
Value
4
Response from Samsung USBy R&R Team, June 17, 2025
Hello there, we are grateful for your feedback on your Samsung Galaxy S25 Ultra. We are ecstatic to hear that you are so pleased with the features of your new device, and finding it such a great upgrade from your previous device. We have provided links to the full device manual to help offer additional insight in to the full capabilities of your device, and answer any questions that may come up along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone!
on June 16, 2025
Posted by: Galaxypro
[This review was collected as part of a promotion.] The new flat screen on the phone and curved edges is a step up from the S24 Ultra. The Galaxy AI is great in videos and photos! The battery life is great and charging is quick (typically full charge well under an hour)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Upgraded to a Galaxy Ultra, never going back.
on June 16, 2025
Posted by: Fenris
[This review was collected as part of a promotion.] As a person who usually goes for the cheapest and easiest phone, getting a product like the Samsung Galaxy Ultra was a little bit intimidating. However I wanted something that would work better and last me longer.
The more I use the phone the more I fall in love with it. I am constantly multitasking with work and being a full time student. The Ultra lets me jump between tasks and keep up with my friends hands free while using the built in Galaxy AI – Bixby.
Bixby helps me day to day by keeping track of alarms, helping me respond to messages, and keeping track of anything my phone does in a way that anybody can navigate. A specific example from just this week was working on my partners car I asked for bixby to set an alarm for that afternoon, turn on the flashlight and send my partner a text in the same sentence and it worked flawlessly!
Additionally this phone is singlehandedly the fastest and most intuative android device I have had the pleasure of using. It charges lightning quick, manages as many apps and tabs as I can throw at it, and keeps asking for more.
Every day is a new discovery of a feature or AI tool that shows me just how far technology has come and how well samsung has mastered their craft. They have made me a customer for life, and for that I say thank you.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Features
on June 16, 2025
Posted by: ThundaBird48
[This review was collected as part of a promotion.] I just brought this phone Saturday and I love the AI features when I need information. The pixels on the camera is impeccable. The quality of my photos are amazing. I will continue to explore more about this phone.
Value
4
Response from Samsung USBy R&R Team, June 16, 2025
Hi ThundaBird48, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are so excited about the features and capabilities of your device, and loving capturing your moments with the camera of your phone. We have provided a link to the full device manual to assist you in your exploration of your device, and also to the Samsung Support Team if you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This phone just work for me.
on June 16, 2025
Posted by: Antonio
from Raleigh
This phone fit me better. I had the Fold 6 but it was just to big in pocket. This phone fit my needs the speeds to upload and download my documents is great. Love this phone.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ha is down best phone on the market.
on June 16, 2025
Posted by: DeputyHolt24
[This review was collected as part of a promotion.] This phone is slick and smooth in everything it does. From scrolling, swiping, photo and video and even changing apps.
The s25 ultra take amazing photos and videos with crisp imaging.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The perfect phone
on June 16, 2025
Posted by: Briibrii
[This review was collected as part of a promotion.] I've been a Samsung girly almost all my life. Finally upgraded from the S22 and couldnt be more pleased. Gaxaly AI for life!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The new upgrades are phenomenal
on June 16, 2025
Posted by: Bran5150
[This review was collected as part of a promotion.] Right off the bat I've noticed how much faster of a response time this phone has, I can have several things going on at once and have it not lag at all on me. With the AI being integrated into the OS having upgrading my phone to the S25 is like going from navigating with MapQuest to using Google maps! Phone's a little expensive but between the different phone carriers and Samsung there are plenty of promotional options available so make sure you find one before you buy! Very happy I upgraded and I'm looking forward to The OS and phones apps being integrated more and more with AI functionability
Value
5
Written by a customer while visiting Samsung US