Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,231 Reviews)
Rating breakdown 27,231 reviews
5 Stars
23,344
4 Stars
3,018
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
A full featured phone.
on June 17, 2025
Posted by: Slowride51
[This review was collected as part of a promotion.] The S25 Ultra is loaded to the gills with everything you can think of including AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra is the best way to describe this phone
on June 17, 2025
Posted by: OSCORP
[This review was collected as part of a promotion.] The S25 Ultra is the easiest and most advanced phone I've used to date. Not only are the features great, but the AI features are unmatched. The way the AI knows how to fill in removed or obstructed areas is amazing. The Samsung ecosystem is also the best; seamless transitions from buds, watches, rings, and tablets are always easy and the best to use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Life Changing Phone!!!
on June 17, 2025
Posted by: CROKKO23
[This review was collected as part of a promotion.] My S25 Ultra not only is a phenomenal companion but a next level device. I use it to work taking videos all day long and words are not enough to describe how efficient and effective is when I use my AI tools for editing.
This is awesome. I'm definitely going to stay with Samsung for a very LONG time!!!
This is awesome. I'm definitely going to stay with Samsung for a very LONG time!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a beautiful camera quality
on June 17, 2025
Posted by: WalterWhite
[This review was collected as part of a promotion.] My Samsung Galaxy S24 Ultra: Daily Essential, Enhanced by Galaxy AI
My Samsung Galaxy S24 Ultra is an indispensable part of my daily life. For work, it's a mobile office, handling emails, documents, and video calls with its large screen and handy S Pen for notes and markups. For leisure, the stunning Dynamic AMOLED 2X display makes streaming, gaming, movies, and sports incredibly immersive, powered by a fast processor for smooth performance.
Galaxy AI has truly transformed my routine. Circle to Search lets me quickly identify anything on screen without interruption, while Live Translate is invaluable for international calls. Transcript Assist in the Voice Recorder saves significant time by transcribing meetings.
Beyond these, the camera captures great moments, and robust security offers peace of mind. My S24 Ultra, especially with its intelligent Galaxy AI, isn't just a phone; it's a powerful tool that makes daily life more efficient and enjoyable.
My Samsung Galaxy S24 Ultra is an indispensable part of my daily life. For work, it's a mobile office, handling emails, documents, and video calls with its large screen and handy S Pen for notes and markups. For leisure, the stunning Dynamic AMOLED 2X display makes streaming, gaming, movies, and sports incredibly immersive, powered by a fast processor for smooth performance.
Galaxy AI has truly transformed my routine. Circle to Search lets me quickly identify anything on screen without interruption, while Live Translate is invaluable for international calls. Transcript Assist in the Voice Recorder saves significant time by transcribing meetings.
Beyond these, the camera captures great moments, and robust security offers peace of mind. My S24 Ultra, especially with its intelligent Galaxy AI, isn't just a phone; it's a powerful tool that makes daily life more efficient and enjoyable.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features and display
on June 17, 2025
Posted by: AldoGuac
[This review was collected as part of a promotion.] Feature and the specs are amazing ! Especially the brightness and speed !
Value
5
Written by a customer while visiting Samsung US
Posted by: Olatunde
from Cleveland, OH
Expertise:Expert
Verified Purchase:Yes
It is a great device and works very well. The speaker, camera and screen are all amazing!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Written by a customer while visiting Samsung US
Customer Rating
5
This Phone is Amazing
on June 17, 2025
Posted by: Goldfire118
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a couple of weeks now, and honestly, it’s incredible. The screen is insanely sharp and smooth—everything looks amazing on it. Performance is lightning fast, no lag at all, and the battery easily lasts me a full day.
The camera is next-level. The main lens takes super detailed shots, even at night, and the zoom is actually usable now. I’m also loving the new AI features and how clean One UI feels—it’s simple but powerful.
Design-wise, it looks and feels premium, and the S Pen is still a great bonus for notes and quick edits.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung S25 Ultra
on June 17, 2025
Posted by: Dchulog
[This review was collected as part of a promotion.] I am not impressed by the new S25 ultra. The downgrade on the pen is disappointing and the battery life is the worst. I have been a Samsung customer for awhile and I believe this model was a huge downgrade from previous models. I traded in my S21 ultra. I am sad that I did. I believe my old phone was better than this one. I wish I would have known before trading. I was waiting on the next best model and this one was not it.
Value
3
Response from Samsung USBy R&R Team, June 18, 2025
Hey there Dchulog, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when your device is not meeting your expectations, and we would love nothing more than to help you resolve your frustrations and get the experience you crave as a true upgrade. The battery life of your device is designed to improve and maximize after a short period of usage and the ability to adjust to your specific usage consumption. This process is sped along by allowing your device to drain down rather than keeping your device plugged in throughout the day. If this is not your experience we have provided links to a few articles to help you do so manually. We have also provided a link to an article to help you integrate the features of the new S Pen in to your usage for the experience you are seeking. Lastly, we have provided a link to the Samsung Support Team to offer assistance if these experiences continue or you ever have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Galaxy Battery - Optimization
https://www.samsung.com/us/support/galaxy-battery/optimization/
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US