Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great Phone
on June 23, 2025
Posted by: Chapito23
[This review was collected as part of a promotion.] Love this phone I enjoy editing my photos and the video quality are great I get comments on every picture I take . I enjoy my video screen saver and the background video I have when I make a call I love it . I enjoy using galaxy Ai I use it everyday for whatever situation I'm in .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the market
on June 23, 2025
Posted by: specialpersonlovesansumg
[This review was collected as part of a promotion.] It's quite impressive how artificial intelligence is evolving to assist us. The technology offers many useful features to enhance our daily lives. With its ability to process information and automate tasks, it streamlines processes. These improvements are undeniably making our interactions with technology more efficient. Ultimately, it proves to be a valuable tool.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone but with software bugs
on June 23, 2025
Posted by: Kawarem
[This review was collected as part of a promotion.] My new Galaxy S25 Ultra is a truly impressive device! The display is absolutely stunning for streaming movies and gaming, offering incredibly vibrant colors and smooth refresh rates. The camera system, as expected from Samsung, is top-notch – I'm particularly impressed with its low-light performance and the versatility of the zoom lenses.
What truly stands out is the integration of Galaxy AI. Features like real-time translation during calls and the advanced photo editing capabilities have genuinely streamlined my daily tasks and made my life easier. I've also found the new S Pen functionalities incredibly useful for work and quick notes. Battery life has been excellent, easily getting me through a full day of heavy usage, including sports tracking and managing school assignments. Despite a few minor software quirks that I anticipate will be ironed out with updates, the overall experience has been fantastic. This device truly elevates the Samsung experience and impacts how I interact with technology daily.
What truly stands out is the integration of Galaxy AI. Features like real-time translation during calls and the advanced photo editing capabilities have genuinely streamlined my daily tasks and made my life easier. I've also found the new S Pen functionalities incredibly useful for work and quick notes. Battery life has been excellent, easily getting me through a full day of heavy usage, including sports tracking and managing school assignments. Despite a few minor software quirks that I anticipate will be ironed out with updates, the overall experience has been fantastic. This device truly elevates the Samsung experience and impacts how I interact with technology daily.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Fastest Phone I've ever used
on June 23, 2025
Posted by: Ricpco
[This review was collected as part of a promotion.] "The Fastest Phone I've Ever Used"
I've owned quite a few flagship phones over the years, but the Galaxy S25 Ultra easily takes the crown as the fastest and most responsive device I’ve ever had in my hands.
Performance:
The new Snapdragon 8 Gen 4 (or Exynos equivalent, depending on region) paired with up to 16GB RAM delivers absolute top-tier speed.
Whether I’m gaming, multitasking, editing photos, or switching between heavy apps – zero lag, smooth transitions, and lightning-fast load times.
Battery + Charging:
I was surprised by how well the 5000mAh battery holds up despite the power.
Fast charging gets me from 0 to 100% in under an hour — a game-changer when I’m in a rush.
Display:
The 6.8” AMOLED QHD+ 120Hz display is just stunning.
Super bright, crisp, and buttery smooth. Perfect for videos, games, and just scrolling.
Camera:
The camera system is beyond versatile. The 200MP main sensor, telephoto zoom, and night photography are legit insane.
AI enhancements are subtle but smart — the photos don’t look over-processed.
Software:
One UI 7 feels refined, minimal lag or clutter.
Love the AI features for summaries, voice notes, and camera suggestions — they actually work well without getting in the way.
Final Thoughts
If speed and performance matter to you — this is THE phone. The Galaxy S25 Ultra is not just fast — it’s ridiculously fast. Everything feels instant, and for someone who values efficiency, it’s incredibly satisfying. Easily my favorite phone yet.
If speed and performance matter to you — this is THE phone. The Galaxy S25 Ultra is not just fast — it’s ridiculously fast. Everything feels instant, and for someone who values efficiency, it’s incredibly satisfying. Easily my favorite phone yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great performance, great battery life
on June 23, 2025
Posted by: Tatertot
[This review was collected as part of a promotion.] I’ve had the S25 Ultra for about a month and it’s been awesome. The Galaxy AI features are really impressive being able to remove people from photos and translate calls in real time is super useful. Battery life is great too, I can easily get through the day with some light gaming, texting, and watching shows. The screen is beautiful, and overall the phone feels fast and premium. It's definitely worth every cent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Meh, just meh.
on June 23, 2025
Posted by: Anthony B_OKC
Lets count how many features Samsung has removed over the years shall we. 1. SD card slot (for an Ultra model thats just a no no). 2. Headphone jack 3. Bluetooth support on the S-Pen.
Response from Samsung USBy R&R Team, June 24, 2025
Hello Anthony B_OKC, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We understand how frustrating it can be when features you have relied upon have been changed on your device, and we would love to help you discover additional methods of accomplishing your goals. For the micro SD card slot you mention, the removal has been an effort to enhance the durability and water resistance of your device. This has the added benefit, when using cloud based storage expansion, you can access your data on any of your Samsung devices in your ecosystem. For the headphone jack, you would still be able to use your favorite wired headphones, and would need to use a USB-C to headphone jack adapter to plug directly in to your charging port. We have provided a link to an article to hel;p you integrate the redesigned S Pen features in to your usage. Lastly, we have provided a link to the Samsung SUpport Team if you haev additional questions about your device, or any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Freee is for me
on June 23, 2025
Posted by: Henry
I excited to give e this a try if it's free it's for me
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever
on June 23, 2025
Posted by: MRAPC8
[This review was collected as part of a promotion.] this is the best phone ever , takes amazing pictures amd videos, phone display is the best
Value
5
Written by a customer while visiting Samsung US