Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I am really happy with this phone
on June 24, 2025
Posted by: Gambler
[This review was collected as part of a promotion.] I'm really happy with this phone it takes great photos and makes tasks super easy to do and screen size is perfect
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on June 24, 2025
Posted by: Kanaks75
[This review was collected as part of a promotion.] The phone is great, really loving the new features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Power, Precision & Pure Brilliance
on June 24, 2025
Posted by: Imforever
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a powerhouse! Stunning display, ultra-fast performance, and a pro-grade camera system. Battery life easily lasts a day, and AI features add real value. A bit pricey, but worth it for tech lovers. Samsung nailed it again!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
What a power house!
on June 24, 2025
Posted by: Voyagerbrothers
[This review was collected as part of a promotion.] Holy smokes! What a powerhouse of a device! I'm able to do anything I want with this device! Seriously. Editing, gaming, work. You name it. I haven't used it much, but DEX is an awesome feature! Definitely worth a purchase or upgrade for anyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Too many issues
on June 24, 2025
Posted by: FoldableFan
[This review was collected as part of a promotion.] I have a Galaxy S25 ultra which i've had for 3-4 months. I mainly used the phone for calls. Surfing the internet playing some games. To state the most obvious issues, the biometrics or terrible. I have to end up putting a pin to unlock more, then fingerprint or facial id. The touch screen is not that's sensitive unless you're walking then it's very sensitive. I have created notes, documents and other items, which miraculously comes up missing. AI comes up at the most inopportune times I've never request it never ask for it, it just pops up. Other items or issues, which are not terrible but are inconvenient.
Value
2
Response from Samsung USBy R&R Team, June 24, 2025
Hey there FoldableFan, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important it is to be able to unlock your device with ease. We have provided a link below to an article to help you with the fingerprint reader not recognizing input. We have also provided a link to the full device manual and the Samsung Support Team to offer assistance with the Galaxy AI pop ups you mention, and missing documents. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Maximum efficiency
on June 24, 2025
Posted by: BetterThanIphone
[This review was collected as part of a promotion.] I use Galaxy AI daily and it has better and improved my daily life as well as work. It's constantly aiding me in ways that I didn't think was possible. It's the best tool and invention to be created for a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Clean and easy to use super fast and beautiful cam
on June 24, 2025
Posted by: Rwelch
[This review was collected as part of a promotion.] Galaxy Ai makes life great easy to use beautiful looking phone is fast and smart. Picture taking is excellent and screen are sharp and vivid. Phone knows what I want before I do...lol I'm excited about the future of Samsung and all that it offer. I also have a Samsung tablet and they work seamlessly together!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a multitasking monster
on June 24, 2025
Posted by: Randy1
[This review was collected as part of a promotion.] The AI on this phone is top tier, I can ask just about anything and it gives me the right answers
Value
5
Written by a customer while visiting Samsung US