Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,228 Reviews)
Rating breakdown 27,228 reviews
5 Stars
23,342
4 Stars
3,017
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Great phone so far
on June 24, 2025
Posted by: MissyouShyanna
[This review was collected as part of a promotion.] I absolutely love this phone. The camera is better then a lot of phones because i can zoom in and take great pictures. It also has a panoramic view as well and love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 24, 2025
Posted by: Themoon3000
[This review was collected as part of a promotion.] The ai features on the s25 Ultra is really good. The camara erase is on a whole other level. I use it as my daily driver battery for me does last all day depending on how I use it if I use it heavily then I might have to recharge at night but if I use it lightly I can get around 2 day without charge
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible Phone for Productivity
on June 24, 2025
Posted by: Penthouse
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S25 Ultra as my main phone and I'm seriously impressed! The battery life is a game-changer for my busy days, letting me power through all my business calls and emails without constantly searching for a charger. Galaxy AI has also made a huge difference, especially with summarizing long documents and quickly translating languages for international clients. It's a total productivity boost, helping me juggle my personal life and work with much more ease. Overall, this phone is a fantastic upgrade that I highly recommend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I find samsung products to be enjoyable
on June 24, 2025
Posted by: Davichi
[This review was collected as part of a promotion.] I love using all the features on the Samsung phones and find my life is more enjoyable. The phones are dependable,and proven.
Value
4
Response from Samsung USBy R&R Team, June 25, 2025
Hi Davichi, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are so pleased with the features and usage of your device, and that you have always found Samsung devices reliable and user friendly for your needs. We hope you’ll reach out to us again in the future any time you have questions, or want to share additional feedback on any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features and functions .
on June 24, 2025
Posted by: Love3But
[This review was collected as part of a promotion.] I use my Galaxy phone for everything. Family gathering and birthdays,and work. My phone takes great photos. I use the calendar to keep up with doctor appointments and special occasions such as birthdays, graduations and family reunions.
Value
5
Written by a customer while visiting Samsung US
Posted by: Naughty Forever
from San Francisco, CA
Expertise:Intermediate
Verified Purchase:Yes
overall a nice upgrade from my s20. the size of the phone is nice. the battery holds up really nice throughout the day. there are a couple of things that i don't like is the fact that you have to press enter after entering your passcode versus just the passcode. can't access secure folder through other apps so you would need to move it out and then place it back in. dragging down to see incoming app messages from the top is more difficult as i would need to do it multiple tries in order to see it. hope they fix some of these minor things but i do like the phone overall. i haven't had much use for the stylist probably not use to using it. i do miss the expandable memory card. that was ultimately why i didn't upgrade my s20 till now.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
3
Response from Samsung USBy R&R Team, June 25, 2025
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding this device to be a nice upgrade from your previous device, and are currently exploring all of the amazing features of Galaxy AI. We have provided a link to the full device manual to assist you in further discovery, and aligning the settings to your preferences. We appreciate you sharing your feedback on the software updates you would like to see as we consistently making upgrades to the experience for our customers. We have provided a link to the Samsung Support Team if you ever have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone!
on June 24, 2025
Posted by: Darkside4466
[This review was collected as part of a promotion.] I use Galaxy AI for emails that need spell check and grammar suggestions. Big fan of the S pen for making quick notes and photo writing!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great, excellent war machine
on June 24, 2025
Posted by: Negron80
[This review was collected as part of a promotion.] I love this phone, big screen fast and with the galaxy AI I like the features
Value
5
Written by a customer while visiting Samsung US