Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,227 Reviews)
Rating breakdown 27,227 reviews
5 Stars
23,342
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best phone yet
on June 26, 2025
Posted by: Jbbuck
[This review was collected as part of a promotion.] These new AI features are truly something else, making everything feel so much smoother. Honestly, it's like having a super-powered assistant right in my pocket, helping me stay organized. From work projects to simple daily routines, the enhancements make life so much easier. I can't imagine going back to using my phone without them now, it is a real game changer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Missing the camera remote on the S Pen
on June 26, 2025
Posted by: NLUI222
from Merrick, ny
Expertise:Intermediate
The phone is great except that I was disappointed that Samsung took away the camera remote on the S Pen. I use that ALL the time when taking pictures. I would set the phone down and take pictures with the S Pen as my remote. Can you please bring that back? Is there an update that can put this feature back?
Response from Samsung USBy R&R Team, June 27, 2025
Hi there NLUI222, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We completely understand wanting specific features of your device like the camera control with the S Pen, and we appreciate you sharing that feedback with us. We are always making updates to the software and experiences of our customers, however for now, we have provided a link to the full device manual to assist you in discovering the hand gestures and voice commands that can be used with your camera. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Top of the Line Phone!
on June 26, 2025
Posted by: RogerRabbit
[This review was collected as part of a promotion.] I bought the new Galaxy S25 Ultra not knowing what to expect, and what I got was just amazing. The Galaxy AI is wonderfully helpful. I was amazed at all the features it can has and the automation with the AI is incredible. I do a lot of gaming and writing documents on this phone and the speed and reliability are on point. I’ve never had a phone this fast and advanced. This is my new computer, that’s how great it is. Best Buy ever! Can’t wait for the new FOLD. I’m trading up!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone in the galaxy!
on June 26, 2025
Posted by: Raptor36
[This review was collected as part of a promotion.] This is the best phone you can buy. Everything about it is amazing from the upgraded state of the art hardware to Galaxy AI. Galaxy AI has brought me closer to my wife's family. I am able to talk to them in a language that would otherwise take me years and years to learn to the point where I can have a conversation or even barely communicate. With Galaxy AI I can instantly get into a conversation both via text or voice and have an instantly translated conversation from Russian (and many other languages) to one of 3 languages that I speak myself. I am very thankful that Samsung was able to add Russian as one of the Galaxy AI languages with full interpreter and translator features. I also love that Sardinian is one of the keyboard languages! I hope that in the near future the interpreter can be integrated into the galaxy buds pro and that people in person will be able to have a conversation in different languages instantly translated using only one (otherwise 2) paid of galaxy buds connected to a phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever
on June 26, 2025
Posted by: Winkmaster87
[This review was collected as part of a promotion.] The Samsung s25 ultra is one of the best phone ever, it has everything you need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Ultimate Powerhouse
on June 26, 2025
Posted by: Visca21
[This review was collected as part of a promotion.] Owning the Samsung Galaxy S25 Ultra has truly been a game-changer for me. From the moment I powered it on, I knew this phone was on a whole different level. The sleek design, stunning display, and lightning-fast performance make it feel like I’m holding the future in my hand.
One of the standout features is Galaxy AI and let me tell you, it’s a total game-changer. Whether it’s summarizing notes, live-translating conversations in real-time, or enhancing my photos with just a tap, Galaxy AI makes everything smarter.
The 200MP camera is absolutely incredible whether I’m capturing everyday moments or taking stunning night shots, the clarity and detail are unmatched. The AI enhancements make every photo look professionally edited, with minimal effort on my part.
Battery life is another standout feature. I can easily go a full day of heavy use streaming, gaming, video calls, and social media without even thinking about charging. And when I do need to charge, the super-fast charging gets me back to 100% in no time.
What really makes the S25 Ultra shine is how smooth everything runs. Apps open instantly, multitasking is effortless, and the display is buttery-smooth thanks to the adaptive 120Hz refresh rate. Whether I’m watching movies or working on the go, it never misses a beat.
I also appreciate the thoughtful features like Samsung DeX, the improved S Pen integration, and the top-tier security options. It’s clear Samsung put a lot of thought into every detail.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love the new features
on June 26, 2025
Posted by: Yonker5858
[This review was collected as part of a promotion.] I love the new AI. It works really well. It gives you a lot more information for me. I also like all the new features on the S25 ultra, compared to my S22 that I used to have. I use it for streaming. I use it for phone calls work. You name it everything. I absolutely love it. Love the stylist, pen. It works really well.I would definitely recommend this to anybody
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Cream of the crop
on June 26, 2025
Posted by: Skillmatik330
[This review was collected as part of a promotion.] Cutting edge, best thing since sliced bread... Get you some
Value
5
Written by a customer while visiting Samsung US