Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,224 Reviews)
Rating breakdown 27,224 reviews
5 Stars
23,338
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
This phone is the best.
on July 1, 2025
Posted by: RopeBunny
[This review was collected as part of a promotion.] The camera on the s25 ultra is the best thing i've ever seen. Seriously, how much more can they improve???
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Everyone says, take the pictures with your phone!!
on July 1, 2025
Posted by: Juanb32
[This review was collected as part of a promotion.] I'm in love with the camera of this phone, it always take the best possible photo, anywhere, anytime, also the galaxy AI has helped me so many times by erasing people in the background of the photo, and making it so impressive
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best ever with pen
on July 1, 2025
Posted by: Samsungbaby4ever
[This review was collected as part of a promotion.] My samsung galaxy s25 ultra is the best because the pen is my favorite i can multi task. Organiz, and save appointments all with a tap. Or I can say it and the phone will do it for me. That help me remember and keep up with the work flow.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome design and interface
on July 1, 2025
Posted by: Ccstew
[This review was collected as part of a promotion.] I use my phone daily and the battery life is good. The design and interface is awesome.
The Galaxy AI is an excellent new feature and my cameras are top tier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Major Issues
on July 1, 2025
Posted by: Jazz2cat
[This review was collected as part of a promotion.] Last update doesn't allow me to turn my phone off. AI is invasive and won't allow me to use my phone without it popping up and capturing my screen. Phone updates screwed up alot of the features of my phone. I won't buy another Samsung. This phone is not that old, but if you can't use most of it is useless.
Value
2
Response from Samsung USBy R&R Team, July 2, 2025
Hi there Jazz2cat, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We completely understand how frustrating it is when your device is not meeting your expectations and operating as intended. We have provided a link to the Samsung Support Team for your convenience. These experts can work with your through chat to resolve the matters you mention experiencing after your most recent software update. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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https://smsng.us/X-Messages
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone makes my life easier!
on July 1, 2025
Posted by: wolfepack2025
[This review was collected as part of a promotion.] I have multiple sclerosis, so having a phone I can talk to and have things read out loud to me really helps, especially when I have an MS flare-up. I have never had a new phone before, and I have been a Galaxy user for many years.
Thank you,
Thank you,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S25 Ultra Is a Game-Changer!
on July 1, 2025
Posted by: julzann55
[This review was collected as part of a promotion.] I’ve been using the Galaxy S25 Ultra for a little while now, and honestly, it’s more than just a phone — it feels like having a smart assistant, creative studio, and productivity hub all in one device.
One of the biggest standouts for me has been the AI features. Whether it's summarizing long notes, editing photos with a tap, or helping me draft polished messages on the go, the AI feels like it’s actually learning how I work and think. It saves me so much time and makes everyday tasks smoother and smarter.
The S Pen has been a game-changer too — paired with the AI, I can jot down a messy thought and watch it organize itself into something coherent and professional. It's almost like magic.
The camera is just unreal. I’ve captured shots that look like they were taken with a DSLR, and the AI-enhanced editing tools let me fine-tune them effortlessly. Plus, the display is vibrant and crisp, making everything look incredible.
Battery life easily lasts me through the day, even with heavy use, and the overall performance has been lightning fast. No lag, no fuss — just a smooth experience every time I unlock the screen.
I genuinely believe this phone is a leap forward. Samsung didn’t just make a better phone — they built something that feels intelligent, helpful, and completely in tune with how I like to live, work, and play.
Thank you, Samsung, for creating something that actually feels futuristic!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've ever had.
on July 1, 2025
Posted by: Mechanic25
[This review was collected as part of a promotion.] I love my Samsung Galaxy S25 Ultra. Its the best phone I've ever had. I upgraded from a Galaxy S21 Ultra and it was definitely worth it. I've been a Samsung Galaxy user since 2013 or 14. The processor is super quick, startup is way faster and apps load quicker. The battery life is much improved and charging is super quick using the 24 watt charger and super fast cable. Galaxy AI is a great addition. You can ask it anything. Ive been amazed at how detailed and in depth the responses are. I'm still playing with the camera. So far, it's better than the S21 Ultra. Pics look like they are taken with a high end camera. There are so many new features I haven't been able to try them all. This is my first S-pen. Its amazing everything you can do with it.
If you're undecided, I say get it, you'll be glad you did. I sure am happy with mine. Thank you Samsung for another great product. I can't live without my Galaxy S25 Ultra.
If you're undecided, I say get it, you'll be glad you did. I sure am happy with mine. Thank you Samsung for another great product. I can't live without my Galaxy S25 Ultra.
Value
5
Written by a customer while visiting Samsung US