Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,223 Reviews)
Rating breakdown 27,223 reviews
5 Stars
23,337
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
4
Pretty good phone. Lost the s pen pretty easily
on July 3, 2025
Posted by: Miggy211
[This review was collected as part of a promotion.] S pen gets dislodged easily but good phone overall. A lot of cool features
Value
4
Response from Samsung USBy R&R Team, July 3, 2025
Hi there Miggy211, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are thrilled to hear that you are overall pleased with the usage and capabilities of your device. We have provided a link to the Samsung Support Team to offer assistance with the S Pen coming loose you mention experiencing. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the changes
on July 3, 2025
Posted by: Knightwing13188
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for the last 9 years. The squared off shape and camera improvements are the two main reasons I decided to upgrade. I also feel that Samsung has been doing a much better job of listening and getting the UI system to work smoother and updates come out much quicker. All in all this is the best phone I have used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone
on July 3, 2025
Posted by: PeruTheLlama
[This review was collected as part of a promotion.] The galaxy s25 Ultra is a great phone with amazing battery life and quick to charge. No complaints on the functionality and features. Galaxy AI has been super helpful in translating when texting my family who are native Spanish speakers. The only drawback is the downgrad of the stylist. I felt last years models had a better pen and this year felt cheaper.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Great upgrade.
on July 3, 2025
Posted by: SparkyTortuga
[This review was collected as part of a promotion.] The S25 ultra was a great upgrade from my S23 ultra. I like the new form factor of this model, it makes it look more high end. The processing power is great. It seamlessly and smoothly runs all my apps and games. Picture quality is good the night mode takes awesome pictures. Overall this has been the best upgrade in a while and I would recommend it.
Value
4
Response from Samsung USBy R&R Team, July 3, 2025
Hey SparkyTortuga, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra. We are so happy to hear how much you are loving your new device, and are finding it useful for a range of tasks every day. We have provided a link to the Samsung Support Team for your convenience. They can work with you one on one any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on July 3, 2025
Posted by: Joeh25
[This review was collected as part of a promotion.] Purchased a couple weeks ago & love it. Very fast & camera is the best. AI is awesome.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Loving it!
on July 3, 2025
Posted by: Sam4love
[This review was collected as part of a promotion.] I checked out that web seminar and gained The early access to the phone the gaming footage on this phone is seriously impressive. The graphics are absolutely stunning. The sound design also seems top-notch, making the experience super immersive.
I remember when the phone first dropped, and I was so excited to get my hands on it, and I still can't believe how amazing the features are! I'm still discovering new things, especially with the AI, and it's pretty cool to learn. Samsung has always been my favorite, and this phone just solidified my loyalty. I'm so glad I made the switch, and I'm enjoying it so much.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone!
on July 3, 2025
Posted by: LoveNewPhone
[This review was collected as part of a promotion.] I absolutely love the phone and especially the Ai capabilities! As a not-so tech savvy person, this is so easy to use! The large screen is a plus and it is so easy to use!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is ausome
on July 3, 2025
Posted by: Samugap
[This review was collected as part of a promotion.] Galaxy IA greatest featured and I wish you could got it
Value
5
Written by a customer while visiting Samsung US