Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,222 Reviews)
Rating breakdown 27,222 reviews
5 Stars
23,336
4 Stars
3,016
3 Stars
530
2 Stars
157
1 Star
183
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Posted by: None
Verified Purchase:Yes
My biggest issue with this phone is that it heats up very quickly, especially when you are multitasking or on a video call.
No, I would not recommend this to a friend.
Response from Samsung USBy R&R Team, July 7, 2025
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S25 Ultra with us. We understand how important the uninterrupted use of your device is to you, and we would love nothing more than to help you troubleshoot the temperature of your device. We have provided a link to a troubleshooting guide to assist you with this matter at your convenience. We have also provided a link to the Samsung Support Team to offer additional one on one assistance if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love it Team Samsung!!
on July 4, 2025
Posted by: Luluuu
[This review was collected as part of a promotion.] Been a Samsung note fan my entire life since the note 3 and this phone just matches the same energy. Will always be a Samsung fan. The galaxy AI feature has been the perfect upgrade to a already perfect phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, cool features.
on July 4, 2025
Posted by: AlaninUtah
[This review was collected as part of a promotion.] My phone is used for alot of navigation and streaming of satellite radio. Always gives fast responses. This is helpful so we can locate places fast. I monitor my emails, 3 different accounts. My phone is my lifeline to my family while I drive in multiple states. Dependable and fast.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
One of One Best of the Best
on July 4, 2025
Posted by: Uriekhn
[This review was collected as part of a promotion.] I wake up and the first thing I see is the incredible animation of my screen giving me a summary of what happened while I was asleep. Bixby makes it easier for me to do my daily tasks. This phone has become a part of me. I love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Would love to try out this device
on July 4, 2025
Posted by: Nastytwistwannatry
[This review was collected as part of a promotion.] This device looks amazing. Specs look like it would be beyond our realm of understanding. I thought maybe for one second that if I put it out there then if I deserve then samsung would serve it . I can't get approved for payments on this device and I forsure can't not afford one out right . So if there is any chance that anything or anyone is reading please can you make it happen to where I can use this device and try it out for the sake of samsung and give complete run down of device from unboxing to running it to it max core potential. Nasty twist
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great speed. Signal anywhere
on July 4, 2025
Posted by: LakeboatguyS25
[This review was collected as part of a promotion.] Google saves all my work even at home I can access all my files
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra: Poder, cámara y AI en tu mano
on July 4, 2025
Posted by: DiegoC
[This review was collected as part of a promotion.] El Samsung Galaxy S25 Ultra es un dispositivo que lleva la experiencia móvil al siguiente nivel, combinando potencia, inteligencia y diseño en un solo equipo. Gracias a su avanzada inteligencia artificial, el rendimiento se adapta en tiempo real a tus necesidades: desde optimizar el consumo de batería hasta mejorar automáticamente las fotos y videos que tomas.
Su cámara cuádruple de nivel profesional destaca con sensores de altísima resolución y estabilización avanzada, permitiéndote capturar imágenes nítidas incluso en condiciones de poca luz. Ya sea que estés fotografiando paisajes, retratos o grabando en 8K, el resultado es impresionante. Además, las funciones AI mejoran automáticamente el color, el enfoque y el detalle.
Para los amantes de los juegos, el S25 Ultra ofrece un rendimiento fluido con su potente procesador y pantalla AMOLED de alta tasa de refresco, lo que lo convierte en una máquina ideal para gaming móvil. El sistema de audio estéreo con tecnología Dolby Atmos brinda una experiencia envolvente, perfecta tanto para juegos como para música o películas.
La resistencia al agua y al polvo (IP68), junto con su estructura reforzada, asegura durabilidad y confianza en el uso diario. En resumen, el Galaxy S25 Ultra es un smartphone premium para quienes buscan lo mejor en fotografía, juego, vídeo y tecnología inteligente
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Features and Upgrades!!
on July 4, 2025
Posted by: LilBit613
[This review was collected as part of a promotion.] I absolutely love this phone!! I upgraded to the s25 ultra from the s22 and I have no complaints! The battery last all day long. The camera takes great quality pictures! The Galaxy AI features are phenomenal and makes doing task so much easier to do!
Value
5
Written by a customer while visiting Samsung US