Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,217 Reviews)
Rating breakdown 27,217 reviews
5 Stars
23,333
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
3
My new Samsung s25 ultra
on July 16, 2025
Posted by: Slickinski
[This review was collected as part of a promotion.] I like that the phone feels less frail and fragile but they really gave up a quality imaging for the new screen
Value
3
Response from Samsung USBy R&R Team, July 17, 2025
Hi there Slickinski, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are happy to hear that you are pleased with the build quality and feel of your new device. Without knowing what you are experiencing with the display of your device, we have provided a link to the full device manual to assist you in adjusting the settings, and to the Samsung Support Team to offer additional assistance if you continue to experience any frustrations. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is amazing
on July 16, 2025
Posted by: Diolab
[This review was collected as part of a promotion.] It is a truly impressive piece of technology, offering a remarkable user experience. The device's intelligent features, particularly the IA capabilities, enhance daily interactions with the phone. I find that the camera excels in capturing stunning photos, which adds to its appeal. Moreover, the phone's intuitive interface and smooth performance make it a pleasure to use for various tasks. Overall, this is a great phone.
Value
5
Written by a customer while visiting Samsung US
Posted by: Pukar Baral
from Ruston LA
Expertise:Expert
Verified Purchase:Yes
I absolutely love the phone. But I hate that you have removed the Bluetooth from the SPen. The ultra means having all the features jammed up in the phone for that price range.
I would recommend this to a friend!
Features
4
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Product
on July 16, 2025
Posted by: DanniP
[This review was collected as part of a promotion.] I bought my Samsung to use it for home and work to help manage my busy schedule. I love how fast and seamless it moves. The Galaxy AI helps with notes and text message suggestions. Best purchase I made.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxi AI and s25 ultra are must haves
on July 16, 2025
Posted by: Bobomb87
[This review was collected as part of a promotion.] Samsung Galaxy s25 ultra is a must have phone. I was hesitant to upgrade because I loved my s22 ultra. However, Samsung made the whole thing seamless. The Galaxy AI is unmatched with its usefulness and fun. Only request is to be able to name the AI assistant or change the wake up command to make it more personal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
unsatisfied
on July 16, 2025
Posted by: jesseboy
from San Antonio Texas
Expertise:Expert
it was good but had alot noise want a better phone that works
Features
1
Performance
2
Design
3
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The features are improved, and great!
on July 16, 2025
Posted by: Lervtwoshop
[This review was collected as part of a promotion.] I love the new Galaxy AI feature. It helps me set reminders easier than I did before. I love the size of the screen and the location of the pen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Glad I switched back to Android
on July 16, 2025
Posted by: BadBaby
[This review was collected as part of a promotion.] Great phone, amazing camera. This phone does not disappoint.
Value
5
Written by a customer while visiting Samsung US