Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
The best phone on the market
on July 21, 2025
Posted by: Dealyy
[This review was collected as part of a promotion.] Galaxy AI is soo nice to have at your fingertips. The S25 ultra is the best phone on the market. And its not even close
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but...
on July 21, 2025
Posted by: VitoCrafting09
[This review was collected as part of a promotion.] Well. The Samsung galaxy s25ultra, is an amazing phone with very amazing features.
Its functions are mostly useful for such as the AI features for example, the functions of searching like the circle to search and more other functions. Apart from this useful things there are
some others that could be improved.
some others that could be improved.
Une of the thing that in my opinion needs to be improved is that when you search something using the voice searching, it gives you only the AI result of gemini intead of the Google search in general. It doesn't give you the chance to use the Google assistance instead of gemini. That is something that may be improved(chose between Google assistance and gemini).
Another disappointment with the Galaxy S25 Ultra is the removal of Air Actions, the Bluetooth-enabled S Pen gestures that were previously available on the S24 Ultra. These features allowed users to remotely control the camera for example, snapping a photo or switching between lenses with a simple press or gesture. In my opinion, eliminating these functions was a mistake. They may have been used by only a small group of people, but for those of us who relied on them, they added real convenience and a sense of innovation. The current S Pen feels like a step back in comparison.
The Galaxy S25 Ultra gets many things right and great performance, display, and camera. Still, there are a few things, like what I mentioned before, that I wish you would improve or restored. Hopefully future models improve on that.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey VitoCrafting09, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are finding so many useful features with your device, and integrating them in to your usage. We have provided a link to an article to help you with the redesigned features of the S Pen. We have also shared a link to the full device manual that will highlight the usage of hand gestures, and voice commands you can use with your camera. Lastly, we have provided a link to the Samsung Support Team if you ever have questions about any of your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
galaxy is a must have
on July 21, 2025
Posted by: thelifeofmeechy
[This review was collected as part of a promotion.] get the s25, best phone out..been using this brand & model since the note & now jus rebranded to ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has so many great features
on July 21, 2025
Posted by: Mimiof3
[This review was collected as part of a promotion.] The size of this phone is amazing! The camera takes great pictures especially on zoom! It has lots of good editing features for pictures as well.
The sound is clear. The big screen is ideal for playing games, scrolling social media, and for reading texts. The pen features is really neat as it allows you to circle certain images to search or you can use the Galaxy AI feature to help you enhance your search. Over all, this phone is very easy to learn, but also is very advanced with all it has to offer.
The sound is clear. The big screen is ideal for playing games, scrolling social media, and for reading texts. The pen features is really neat as it allows you to circle certain images to search or you can use the Galaxy AI feature to help you enhance your search. Over all, this phone is very easy to learn, but also is very advanced with all it has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on July 21, 2025
Posted by: Bananapanda
[This review was collected as part of a promotion.] Overall great phone. Never had issues with Samsung. Love all the features.👍
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery life fast and reliable
on July 21, 2025
Posted by: Moni81
[This review was collected as part of a promotion.] Works amazing with games, never seems to fail me. I absolutely love all Samsung products
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The display is unmatched
on July 21, 2025
Posted by: SplitHorizon
[This review was collected as part of a promotion.] The display on the S25 Ultra is unbelievable! Whether you are watching content or even just reading, the display renders everything beautifully. And AMOLED display captures brilliant colors with perfect blacks and at an almost seven inch display, it is ready for whatever your use case is!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Easy transition
on July 21, 2025
Posted by: MissKaye8
[This review was collected as part of a promotion.] Super easy transition from S24 to s25 ultra. I love the new Galaxy AI technology. Really helpful in creating shortcuts in my daily routines.
Value
5
Written by a customer while visiting Samsung US