Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,216 Reviews)
Rating breakdown 27,216 reviews
5 Stars
23,332
4 Stars
3,015
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
A Powerhouse I've Truly Enjoyed This Year!
on July 21, 2025
Posted by: Brendan99
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra (12GB RAM model) for most of this year, and it’s been nothing short of amazing. The 6.8" Dynamic AMOLED 2X display is super bright and smooth with its 144Hz refresh rate—everything looks crisp whether I'm watching videos, gaming, or just scrolling.
Powered by the Snapdragon 8 Gen 4 and paired with 12GB of RAM, performance has been flawless. Multitasking, gaming, and productivity are effortless. The 5100mAh battery easily lasts a full day, and 45W fast charging gets me back up quickly.
The camera system is one of the best I’ve used. The 200MP main sensor takes incredibly detailed photos, and the dual telephoto lenses (3x and 5x optical zoom) deliver great results even from far away. Low-light and night photography are impressive, and the AI enhancements make a real difference.
One UI 7 runs smooth and clean, and I’ve enjoyed the S Pen features—great for notes and quick sketches. Plus, Wi-Fi 7 and Gorilla Glass Armor give it that extra future-proof edge.
Overall, the S25 Ultra has been a top-tier phone that I’ve truly enjoyed using this year. It delivers in every category—performance, camera, display, and battery—and feels like a true flagship worth having.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most powerful phone on the market.
on July 21, 2025
Posted by: Beefy5Spellz
[This review was collected as part of a promotion.] From the speed to the Galaxy AI, this phone is top notch. I love everything about this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome really great
on July 21, 2025
Posted by: BirdMan
[This review was collected as part of a promotion.] This phone is the greatest. Does everything I need and does it well. I am so happy that I purchased this phone. Well worth the money. Haven't used the Galaxy AI that much but when I have it offered great information.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
An INCREDIBLE Machine!
on July 21, 2025
Posted by: DeconOfDex
[This review was collected as part of a promotion.] With Dex I Basicaly Have a Laptop and It's Smoking Fast!
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hi there DeconOfDex, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are thrilled to hear that you are finding your device such a powerhouse for your use, and that you are able to use your device like a laptop for your needs. We have provided links to resources to help you discover additional features that can further enhance your experience like Galaxy AI, and answer any questions that may come up along the way. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Phone Use
on July 21, 2025
Posted by: Portsandy
[This review was collected as part of a promotion.] I think this phone will be good for me and my family
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
So glad to be back!
on July 21, 2025
Posted by: Teekay
[This review was collected as part of a promotion.] I went away from samsing for a while and instant regret! I am so glad to be back with samsung and I love my s25 ultra! I love the features and the ease to use it! The new options for the s25 are very nice, I am loving the AI and Gemini.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very good
on July 21, 2025
Posted by: Youteywayst
[This review was collected as part of a promotion.] I like it very good you there very good good 👍 👌
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
So far, ok.
on July 21, 2025
Posted by: BtrflyChick13
[This review was collected as part of a promotion.] So I haven't spent much time on my new galaxy but I know one frustrating thing about it so far is the changes to customizing everything. I want to be able to setup my phone to my specifications. That includes my app drawer, notifications that pop up on the status bar, size of everything, etc. With this UI version I have been so irritated by things that I cannot setup the way I want that I don't even want to mess with it. I know pretty sad that I paid for a brand new phone that should be better than my previous one and won't even use it bc I can't get rid of a simple notification on the status bar. I have googled and asked the galaxy AI how to fix it. From what I could find I wasn't the only one upset about this. There was a work around... But guess what an update since then has made that work around not work. With the amount of money these phones cost I should be able to change whatever settings I want when I want. Period. It's not like I'm trying to hack the phone or anything. Aside from that irritation the phone seems to run better than my Note20 Ultra. I haven't really put it to work yet but I plan on it. I just hope that I don't find anymore unnecessary changes that prevent me from enjoying this phone. If it ain't broke, don't fix it. It's not that hard of a concept.
Value
4
Response from Samsung USBy R&R Team, July 22, 2025
Hey there BtrflyChick13, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We understand how frustrating it can be when you are learning a newly updated operating system, and working to align the settings to your preferences. We have provided a link to your complete manual to assist you, as well as to the Samsung Support Team if you prefer one-on-one assistance through chat with the different setting options. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US