Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,201 Reviews)
Rating breakdown 27,201 reviews
5 Stars
23,318
4 Stars
3,014
3 Stars
530
2 Stars
157
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Best camera and AI on the market
on August 1, 2025
Posted by: ZZZZZQNA
[This review was collected as part of a promotion.] I'm surprised how good this phone is. Not just good on a daily basis, if you are a person that travels and takes pictures a lot, this is probably one of the best phones because of how easily it is to edit pictures on it with the help of Galaxy AI.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is overall wonderful
on August 1, 2025
Posted by: SchellDawn
[This review was collected as part of a promotion.] I love the ease of navigating between notifications and settings from different sides of the screen. The camera is amazing!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung phone
on August 1, 2025
Posted by: Carolyn
[This review was collected as part of a promotion.] The S22 I have is easy to use and I love all the features. I would enjoy the new S25 with enhanced features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device with one big flaw
on August 1, 2025
Posted by: ALemonS
[This review was collected as part of a promotion.] Samsung customer for over a decade and loving the S25 Ultra. Battery life is great, Galaxy AI has been very nice for photo editing and camera options are fantastic. The biggest drawback for me, and the only thing giving me regret is taking the bluetooth out of the s pen. Not having a built in shutter option for the camera has been a near daily inconvenience for me. I do wish I had known before I ordered.
Value
4
Response from Samsung USBy R&R Team, August 1, 2025
Hi there ALemonS, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S25 Ultra with us. We know how important your camera is to you, and wanting to be able to capture the most amazing photos and videos from any angle. We have provided a link to the complete manual for your device to help you with the hand gestures and voice commands you can use with your device. We have also shared a link to the Samsung Support Team if you have questions about any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome per usual
on August 1, 2025
Posted by: BmoreAnchorage
[This review was collected as part of a promotion.] Galaxy AI is awesome. The new state of the art features makes life much easier. Samsung doesn't miss and I will forever be customer. I've had all versions of the Samsung phone and am pleased to see the progression of technology. Samsung is way ahead of the game, better than any other products out there!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best thing since sliced bread
on July 31, 2025
Posted by: Solo7311
[This review was collected as part of a promotion.] The Samsung Galaxy S25. Ultra is d best phone I have ever used. I'm sorry, bone, I'm good. I'm mistaken, not phone, right. It is a communication device, it supersedes the phone. It is duh, it is what the communicator was to Capt. Kirk on Star Trek, it is that day. I would be lost without it.I am in love with it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra Perfection
on July 31, 2025
Posted by: Que0ndaMaje
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a powerhouse, plain and simple. The camera is unreal, with a huge leap in image quality thanks to its enhanced sensors and next-level processing. The zoom capabilities are still the best in the game, and low-light performance is mind-blowing.
But what really sets the S25 Ultra apart is the seamless integration of AI. From intelligent photo editing suggestions to real-time language translation, Galaxy AI elevates the user experience in ways I didn't think possible. It learns how you use your phone and optimizes performance accordingly, making everything smoother and more efficient.
The display is gorgeous, the battery lasts all day, and the design is sleek and premium. Sure, it's a pricey phone, but if you want the best of the best, the S25 Ultra is definitely worth considering.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Do whatever you want to to it
on July 31, 2025
Posted by: Tiffytaff
[This review was collected as part of a promotion.] I absolutely love it, it's tough as hecc and the camera is definitely all that AND a bag of chips! Money well spent!
Value
5
Written by a customer while visiting Samsung US