Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(27,195 Reviews)
Rating breakdown 27,195 reviews
5 Stars
23,313
4 Stars
3,014
3 Stars
530
2 Stars
156
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,322)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Thank you Galaxy!
on August 3, 2025
Posted by: Charmd88
[This review was collected as part of a promotion.] Galaxy AI is amazing and that's truly help me get my life in order. I've started my podcast and I've been successful thus far thanks so much samsung!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 3, 2025
Posted by: Yeahimxo
[This review was collected as part of a promotion.] Such a great phone. I like the AI feature. I will always use galaxy products. Nothing comes close to how galaxy works. Galaxy has always been my favorite line of phones. I remember the first galaxy phones & ive been in love with them since. I wont ever switch to a different phone series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung, I will never change it
on August 3, 2025
Posted by: OmarHn054
[This review was collected as part of a promotion.] Amazing phone for perfect photos and videos 👌 fast, perfect for playing my favorite games and its features allow me to make everything easier when I need technology.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The apps are much better on Samsung
on August 3, 2025
Posted by: Glenne
[This review was collected as part of a promotion.] Had a different phone 3 years. So GLAD I'm back much better much easier to use
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely amazing device
on August 3, 2025
Posted by: SoonerFan4Life
[This review was collected as part of a promotion.] This phone has blown me away with all of the capabilities that it provides at your fingertips! It is fast, fluid, and unbelievably smooth. The way you are able to access different apps and mold them to your own liking is nothing short of genius! Everything this phone has to offer has pushed the envelope for the time of development! I would absolutely recommend that anyone who possibly can get this device because it will never let you down and will only take you farther than you thought possible with the things you will be able to accomplish!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's an ok device.
on August 3, 2025
Posted by: vzwakenberg
[This review was collected as part of a promotion.] Was dealing with this constantly freezing closing and reopening.
Value
3
Response from Samsung USBy R&R Team, August 4, 2025
Hi there Vzwakenberg, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S25 Ultra. We know how frustrating it is when your device is not operating as intended. We have provided a link to a troubleshooting guide to help you resolve the freezing you mention at your convenience. We have also shared a link to the Samsung Support Team to offer assistance if this experience continues, or you have additional questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Love the phone
on August 3, 2025
Posted by: Poohgirl
[This review was collected as part of a promotion.] I use my phone to watch and play games and listen to music. I use The Ai too. I would like the option of taking off the "OK" option when you unlock your phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything You Need!
on August 3, 2025
Posted by: Berenise
[This review was collected as part of a promotion.] This phone has everything I need. From personal to work features to being an easy use for my littles. They love to doodle.
Value
5
Written by a customer while visiting Samsung US