Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,238 Reviews)
Rating breakdown 23,238 reviews
5 Stars
19,928
4 Stars
2,551
3 Stars
449
2 Stars
140
1 Star
170
86%of customers recommend this product.
(
1,128 out of
1,312)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
3
Galaxy S25 Ultra 1T.
on July 5, 2025
Posted by: ANDRE
I don't know what's going on, but my S25 Ultra 1T constantly freezes... and it's always hot, very hot!!!
Response from Samsung USBy R&R Team, July 8, 2025
Hi Andre, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected. We have provided a link to a few articles to help you resolve the experiences you mention with the temperature and freezing of your device. We have also provided a link to the Samsung Support Team and warranty information if this experience continues. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Warranty
smsng.us/Warranty-Info
Written by a customer while visiting Samsung US
Posted by: Aways
from Newton, NC
Expertise:Intermediate
Verified Purchase:Yes
The Samsung Galaxy S25 Ultra is a powerhouse with stunning performance, an incredible 200MP camera, and a vibrant AMOLED display. It handles everything from gaming to multitasking with ease, thanks to the Snapdragon 8 Gen 4 chip. Battery life is strong, and the Galaxy AI features are actually useful. It's pricey, but if you want the best Android phone out there, this is it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better them all galaxy
on July 5, 2025
Posted by: Spouse
[This review was collected as part of a promotion.] My girlfriend had a Samsung A5 n she thought it was the best ph Samsung ever mad it was funny
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Not perfect, but feature packed
on July 5, 2025
Posted by: Bob614
[This review was collected as part of a promotion.] Bixby is mostly failing where Google Gemini is succeeding.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
So far I'm blown away to another galaxy!
on July 5, 2025
Posted by: MtnDewBaby
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is a game-changer! 💪 Its build is like the Colosseum, its camera is unreal, and the AI features are boosting productivity! Samsung is killing it! 🤩 #GalaxyS25Ultra #Camera #AI #Innovation #Samsung
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on July 5, 2025
Posted by: Bisolovesamsung
[This review was collected as part of a promotion.] I love samsung products. Have been using them for many years. I swap phones every year. I use it for work and personal stuff. I useb AInfrequently now. As a Doctor when faced with a difficult question AI. Will never use another products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excelente producto
on July 5, 2025
Posted by: Glock43
[This review was collected as part of a promotion.] Galaxy s23 ultra, Note20 ultra, Galaxy s23 ultra, Nevera, Televisor 82 y 65, Audífonos, tableta × 2 todos de alta gama muy confiables y duraderos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Future is NOW
on July 5, 2025
Posted by: WCNCreations
[This review was collected as part of a promotion.] This device is AMAZING!! Upgraded from a Samsung Galaxy S20 Ultra to the new S25 Ultra. The updates, the Galaxy AI, the interfaces, the smoothness..... it should be illegal! Not only can this device produce profession quality images, you can make ordinary photos look extraordinary with Galaxy AI!
Photographer by trade, and having this gem in my pocket is like having another camera on hand for candid moments between lens changes or when life wouldn't allow a full size camera.
Do yourself a favor- Get one! Take the photo! Record the video! Send the message! Makes those memories.... and make them with a Samsung Galaxy!!
Photographer by trade, and having this gem in my pocket is like having another camera on hand for candid moments between lens changes or when life wouldn't allow a full size camera.
Do yourself a favor- Get one! Take the photo! Record the video! Send the message! Makes those memories.... and make them with a Samsung Galaxy!!
Value
5
Written by a customer while visiting Samsung US