Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,197 Reviews)
Rating breakdown 23,197 reviews
5 Stars
19,895
4 Stars
2,546
3 Stars
449
2 Stars
139
1 Star
168
86%of customers recommend this product.
(
1,128 out of
1,311)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
I love my phone!!!!!
on June 30, 2025
Posted by: 10nails
[This review was collected as part of a promotion.] I love the new AI feature. I ask it stuff everyday. I love this phone. It's the best phone I ever had. Samsung is the best period!!! Don't waist money on junk!!! Buy Samsung period!!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone with great abilities.
on June 30, 2025
Posted by: Tammy1013
[This review was collected as part of a promotion.] While not using the Galaxy AI features frequently, when you need them they're awesome. I love editing photos and asking questions. The answers are generally spot on. The battery life is the best I've ever seen and nothing I've thrown at this phone has stopped it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on June 30, 2025
Posted by: Roblex
[This review was collected as part of a promotion.] Great phone, love all the features. AI features are amazing. Camera is the best of any phone. Love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
love it my S25 ultra is great.
on June 30, 2025
Posted by: Elvin973
[This review was collected as part of a promotion.] The phone is great. The performance is awesome. I love my camera and the new features that are with the camera. I conduct a lot of business on my phone only thing I wish was that the s pen was bluetooth other than that.I have no issues love my phone..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 30, 2025
Posted by: Rinap01
[This review was collected as part of a promotion.] I haven't even unlocked the phones potential yet. I'm leaving more and more about the S25 ultra everyday. This is a very good phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
New one is noticeably improved all around.
on June 30, 2025
Posted by: MikeS25
[This review was collected as part of a promotion.] Have to say that this phone is fast on charging and execution of task; slight improvement in camera with greater ai functions to assist in multiple tasks. And def lighter but hard to tell difference in lower weight.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Accommodation for Deaf
on June 30, 2025
Posted by: Aliton
[This review was collected as part of a promotion.] I love using this Samsung phone because it’s very accommodating for the Deaf community. It offers live transcription during phone calls, which helps me communicate easily with coworkers and friends. One of the most helpful features is the live captioning—it works even when watching live streams that don’t have closed captions. So far, the device has been very accurate in its translations, and I’m really impressed with how accessible it is.
The Galaxy AI features are also very interesting. While I’m cautious about using AI, I can see that some aspects are helpful and can be used in a positive way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great but I expected more
on June 30, 2025
Posted by: Pumpum
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is undeniably powerful, and I appreciate how smooth and fast it runs. Galaxy AI is impressive — I’ve used it for photo edits, translations, and summaries, and it actually saves time in my day-to-day life.
But I’m honestly disappointed by how Samsung keeps removing features that matter to me. Just last year, we had a SIM + SD card slot, IR blaster, and a headphone jack. Now they’re all gone. That kind of inconsistency makes me hesitate to stay loyal to the brand.
I like the device — the camera is amazing, and Galaxy AI has potential — but I miss the versatility and freedom we used to get. Please stop taking away the things we love.
Value
4
Written by a customer while visiting Samsung US