Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Average customer rating
4.8
(23,139 Reviews)
Rating breakdown 23,139 reviews
5 Stars
19,844
4 Stars
2,541
3 Stars
448
2 Stars
138
1 Star
168
86%of customers recommend this product.
(
1,127 out of
1,309)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Silverblue
Customer Rating
5
Very stable phone the Galaxy S25 Ultra nothing re
on June 2, 2025
Posted by: renorphillips
[This review was collected as part of a promotion.] Only problem i had with the Galaxy S25 ULTRA I wasn't able to bring over all data to new device which was a big problem for my business other than that phone runs perfectly.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Most needed device in today's world!
on June 2, 2025
Posted by: galaxythomas07
[This review was collected as part of a promotion.] Galaxy AI has been one of the most useful features on the S25 ultra. The way we learn and navigate through today's society has really made Galaxy AI a really important go to assistant! Whether you're trying to learn more about a subject or a item or get information on something new or old Galaxy AI never fails.
The S25 ultra also has a unique design and fill that doesn't make the phone feel like a burden while in your hand or against your ear. The way it adapts to its other Samsung components really helps simplify day-to-day life.
The phone's battery is really impressive as it does pack a lot of power under the hood still manages to get through full day with no issues and no lag!
The customization on the S25 Ultra's is super convenient for many walks of life. You're able to keep it simple or if you're a little more techy modify your phone in ways that make you feel good about it each day!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The capabilities of this phone are crazy in person
on June 2, 2025
Posted by: kingdestroyer11098
[This review was collected as part of a promotion.] The capabilities of this phone exceeded my expectations of what I thought it would be the experience is just amazing ,a big BEAUTIFUL BRIGHT SCREEN great for gaming and listening to music Awesome multitasking abilities and ive tried the galaxy ai magic eraser and it is just so accurate that sometimes you will think they are both real photos. I have the galaxy ring and the bids 3 pro, both are outstanding devices in their own categories the ring is so light that you forget its there and the buds 3 pro have one of the best ear buds sounds ive ever listened to, I plan to get the watch ultra and book 5 pro 360
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a natural part of my life.
on June 2, 2025
Posted by: Kellonp
[This review was collected as part of a promotion.] It seamlessly fits in to my daily routine. Tracks my health and daily activities to remind me to rest. Which sometimes forget to do.
Am an avid photographer it's takes amazing photos with my friends and family enjoy. Galaxy AI helps me identify flowers that I have never seen before. And answers my questions about things that I wonder about. Not to forget how intuitively it suggests things to me. As a good friend would.
This phone feels so natural in my hand. It feels no different than my fingers.
Am an avid photographer it's takes amazing photos with my friends and family enjoy. Galaxy AI helps me identify flowers that I have never seen before. And answers my questions about things that I wonder about. Not to forget how intuitively it suggests things to me. As a good friend would.
This phone feels so natural in my hand. It feels no different than my fingers.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone I ever had!
on June 2, 2025
Posted by: M4s813
[This review was collected as part of a promotion.] I love this phone, I came from a Samsung galaxy note 20 and the I really loved that phone until this one, and its leaps and bounds better, the nite 20 was no slouch but everything from the display is much improved and the AI galaxy features are fun and something to the game! I have to say im super stoked about the phone and I can proudly say im addicted to it lol! Great job Samsung! You never disappoint!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The product its the best for me
on June 2, 2025
Posted by: bayamo23
[This review was collected as part of a promotion.] The new features with Galaxy AI, the weight, velocity for processing all apps, the quality in pictures and the durability of battery, I recommend 100 % the design it's futuristic and handling, I used SAMSUNG from mora than 20 year's i never thing change i love
Good vibes
Good vibes
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It is a machine that I have never had in my life.
on June 2, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] Everything related to the S25 product, the quality and the large amount of technology at hand, the difference and a lot of technological authority, conveys lightness and a lot of innovation. Ability in every way, very good source of how to be at the forefront of technology and at the forefront with Galaxy AI. Thank you!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointed with no Bluetooth with s pen
on June 2, 2025
Posted by: ARUNREVIEW2
[This review was collected as part of a promotion.] Galaxy AI is good.
Same software and UI no big changes for everyday use.
Same software and UI no big changes for everyday use.
Removing spen feature is deal breaker. I cannot take selfie with spen anymore.
Value
3
Response from Samsung USBy R&R Team, June 3, 2025
Hello ArunReview2, thank you for your feedback on your Samsung Galaxy S25 Ultra. We know that specific features are important to you when using your phone and accessories. We have provided a link to an article that highlights the redesigned S Pen features and helps you integrate them in to your usage. We have also provided a link to the full device manual that will help you with hand gestures and voice commands that can help you with your selfies. Thank you for being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US