Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(21,208 Reviews)
Rating breakdown 21,208 reviews
5 Stars
18,196
4 Stars
2,312
3 Stars
411
2 Stars
129
1 Star
160
86%of customers recommend this product.
(
1,123 out of
1,302)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Overall Peeformance
on March 10, 2025
Posted by: gadgetcrazy
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is currently the ultimate phone you can own and use. The device is easy to use, has plenty of new features, and lends itself to easy learning. It also is very fast with the new Snapdragon elite, installs software updates much faster than previous versions, and quite a beauty to look at. Unfortunately, my unit has two defects that have been reported to Samsung. Otherwise I would rate it a 5.
The Now Bar has never worked for me. I have tried all the settings that I can think of to no avail. After one month of use, the Now Bar still does not work.
The Now Brief only works in the morning, noon, and evening. No updates available any other times. And it is restricted to weather, energy score, news, and short stories from YouTube. Samsung needs to step it up and fix these two problems. These two features are arguably the two most important in one UI 7.
Otherwise, I am very happy with my Galaxy S25 Ultra and will be happier once my fixes are implemented.
The Now Bar has never worked for me. I have tried all the settings that I can think of to no avail. After one month of use, the Now Bar still does not work.
The Now Brief only works in the morning, noon, and evening. No updates available any other times. And it is restricted to weather, energy score, news, and short stories from YouTube. Samsung needs to step it up and fix these two problems. These two features are arguably the two most important in one UI 7.
Otherwise, I am very happy with my Galaxy S25 Ultra and will be happier once my fixes are implemented.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung 25 ultra
on March 10, 2025
Posted by: Carmalee
[This review was collected as part of a promotion.] So far no issues. Works great the new features are good as well as the AI implementation.
Improved pictures and controls there of.
Audio improvements with the New Buds 3 pro also..
Improved pictures and controls there of.
Audio improvements with the New Buds 3 pro also..
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great value of the cost
on March 10, 2025
Posted by: Anonymous
[This review was collected as part of a promotion.] I love this phone. It has great features and kept me updated. Charge last long comparative with the S23 Ultra that i used earlier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Just love the new camera and the integrated AI
on March 10, 2025
Posted by: Photodoc
[This review was collected as part of a promotion.] It used to be painful erasing people from my landscape photos. Many time I had to cancel and start over. When redoing I would save after each "object eraser" edit and move on to the next person. Now AI 90% of the time eliminates all the "noise" from my photos seamlessly. I can then remove if needed the remaining people. Although I have upgraded every year, this phone does everything I need which is why I sprung for the 1T version. I've been able to print 20x30 prints without any loss of detail!. Although it is not as versatile as the 40 pounds of gear I gave to my nephew 5 yrs ago, the camera does everything I need.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features but missing some things
on March 10, 2025
Posted by: Mdavey
[This review was collected as part of a promotion.] The phone has some great features such as the daily breif bar that shows sporting events scores that are relevant to me but the one thing I think is missing would be the Bluetooth s pen. I miss some of the features it had included with it.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Everything that you could want in a phone
on March 10, 2025
Posted by: Paddolo
[This review was collected as part of a promotion.] This phone successfullh replaced my previous Galaxy S22 Ultra. It connected seamlessly to each of my SAMSUNG devices (Buds, Watch Ultra) in addition to my Surface Studio so that I can access seamless actions across multiple apps. The battery life has been wonderful so far and the camera is a clear upgrade to the 22 series.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Incredible AI
on March 10, 2025
Posted by: UnknownUser1312
[This review was collected as part of a promotion.] The title says it all. The Gemini AI is amazing, it's very simple to use and quite enjoyable.
The AI on the drawings is also great,it can even lead to a fun time with family members.
The phone is a huge step up from the 23 ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Feature pack
on March 10, 2025
Posted by: Lucio24k
[This review was collected as part of a promotion.] The S25 Ultra is like a tool box, you can do a lot of stuff with it.
Battery lige is good, screen is gorgeous and the aize is perfect. Phone is very powerful and can handle all you want to do and the new AI feature are great and the integration with the apps makes everything work in harmony.
Love the potential to customize my phone however i want and Samsung has a lot of app to help you achive that, split screen is great, being able to open multiple box and lately i have been using Dex a lot at work for do presentations.
This is a very good phone with potential to do more.
Battery lige is good, screen is gorgeous and the aize is perfect. Phone is very powerful and can handle all you want to do and the new AI feature are great and the integration with the apps makes everything work in harmony.
Love the potential to customize my phone however i want and Samsung has a lot of app to help you achive that, split screen is great, being able to open multiple box and lately i have been using Dex a lot at work for do presentations.
This is a very good phone with potential to do more.
Value
5
Written by a customer while visiting Samsung US