Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,965 Reviews)
Open Ratings Snapshot
Rating breakdown 29,965 reviews
5 Stars
25,657
4 Stars
3,375
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Reliable Phone
on September 29, 2026
Posted by: Ebonyp
[This review was collected as part of a promotion.] I chose this phone because it is reliable. This is my second model. It meets all my needs. I use it for work and pleasure. The camera is really good too.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone
on September 29, 2026
Posted by: Txmbeast313
[This review was collected as part of a promotion.] I chose this Samsung phone because I wanted something that could handle everything I use my phone for without slowing me down. The screen is excellent for watching videos and browsing, and the performance has been smooth and responsive. I use it throughout the day for work, staying connected, taking photos, streaming, and just everyday stuff. The battery life has also been great for getting through a busy day. Overall, I’m really happy with my choice and how well the phone fits into my everyday life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultra series unmatched
on September 29, 2026
Posted by: Brando
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra after careful consideration, and it has exceeded every expectation. This flagship device feels like a true leap forward in smartphone design and capability. The titanium frame and refined curves give it a premium, almost jewelry-like presence in the hand, while the expansive Dynamic AMOLED 2X display delivers breathtaking clarity, vibrant colors, and silky smooth 120Hz motion that makes everything from scrolling to gaming feel effortless.
The camera system is simply outstanding. The advanced multi-lens array captures stunning detail in any lighting, with night photography that rivals dedicated cameras and AI-enhanced zoom that keeps subjects sharp even at extreme distances. Video recording is equally impressive, offering cinematic stabilization and rich dynamic range that makes every clip look professional.
Under the hood, the latest Snapdragon processor paired with generous RAM ensures lightning-fast performance. Multitasking, high-end gaming, and demanding apps run without a hint of lag. The S Pen integration remains a standout feature, turning the phone into a versatile productivity tool for note-taking, sketching, and precise control.
Battery life is exceptional, easily lasting a full day of heavy use with room to spare, and the fast charging plus wireless options keep it powered with minimal downtime. Software experience is polished, with smooth One UI optimizations and timely security updates that inspire confidence for long-term ownership.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
There is nothing better than the Ultra series
on September 29, 2026
Posted by: CrazyJ
[This review was collected as part of a promotion.] I have always been amazed at the technology put into the ultra series. With every new model it's been a breakthrough to more advanced features. I don't ever think I would go with another brand or model smartphone. I've had nothing but a great experience with every model.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love Samsung
on September 29, 2026
Posted by: SpaceCadet
[This review was collected as part of a promotion.] I chose the samsung s 25 ultra because of the titanium shell and the beautiful top notch quality only samsung can achieve.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I Love Samasung
on September 29, 2026
Posted by: Baldie57
[This review was collected as part of a promotion.] I have used and Android since I have a phone over 20 yrs now, and every new phone that has come out I've purchased it. I own the buds, and laptop as well. I Love how Samsung upgrades the phones to give them better specs. The camera quality is always amazing. Samesund has definitely come a long was. I am also excited about the up grade that is coming next yr which will be my new phone. I enjoy the themes, storage, sound, especially that Bixby. I am learning more about the phone as I go along, and Samsung never disappoints. I will always stick with this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Incredible phone with great battery
on September 29, 2026
Posted by: SamsungPDAH
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because of great experiences with previous versions of this phone. It handles all tasks and apps with ease, and the performance is snappy. The graphics capabilities are top notch, snd the battery life is outstanding. No complaints whatsoever.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Big & Improved Screen
on September 28, 2026
Posted by: SamsungforLife
[This review was collected as part of a promotion.] I chose this phone because of the size of the screen and the anti-reflective glass which enables me to easy see the display in all types of light. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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