Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,932 Reviews)
Rating breakdown 20,932 reviews
5 Stars
18,004
4 Stars
2,277
3 Stars
396
2 Stars
117
1 Star
138
87%of customers recommend this product.
(
1,015 out of
1,168)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
A Cutting-Edge Device with Seamless Performance
on March 10, 2025
Posted by: TechEnthusiast25
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute powerhouse. Its seamless actions across apps make multitasking incredibly smooth, whether I’m switching between work documents, streaming content, or gaming. The Now Brief feature is a game-changer, providing relevant and concise updates without being intrusive.
One of the standout features is the Audio Eraser, which significantly improves voice clarity in recordings and calls by minimizing background noise. It’s perfect for virtual meetings and content creation.
The camera system is outstanding, capturing stunning details even in low-light conditions. The battery life is impressive, lasting an entire day even with heavy usage. The 120Hz display delivers an ultra-smooth experience, making interactions feel effortless.
Whether for work, entertainment, or creative tasks, the Galaxy S25 Ultra excels in every aspect. It’s a premium device that truly delivers on performance and innovation.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product doesnt lag.
on March 10, 2025
Posted by: BigRobux
[This review was collected as part of a promotion.] Now Brief tells me about the weather and what events I have the next day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Powerful device with a lack.
on March 10, 2025
Posted by: RoknHaUS
[This review was collected as part of a promotion.] The device is pretty good. Better wide angle clear camera and battery lasts so good. I put 4 stars rather than five is of course, the lack of bluetooth in the S-Pen. Definitely is a big step back for the Ultra series. For content creation, it is very important using the S-pen for editing as well as concrete shooting photos or videos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Significant screen upgrade
on March 10, 2025
Posted by: Markzl
[This review was collected as part of a promotion.] The Galaxy S25 Ultra balances premium design with rugged durability. The switch to a flat display isn’t just aesthetic—it reduces glare, improves touch precision, and strengthens the screen against drops. Upgraded Gorilla Glass Armor and a sturdier aluminum frame make it more resistant to scratches and impacts, while IP68 water resistance ensures it can handle the elements.
Despite being larger than the S21 Ultra, it feels lighter and more solid, thanks to better weight distribution and refined materials. The AMOLED screen is sharper and brighter, with improved outdoor visibility and a smoother S Pen experience. Samsung didn’t reinvent the wheel, but the rugged build, crystal-clear display, and refined handling make this a top-tier flagship that can take a hit.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great advanced intelligence features.
on March 10, 2025
Posted by: Elfquinn
[This review was collected as part of a promotion.] I am learning Korean and the new AI features help me a lot. The new seamless actions across apps like circle to search and translation are great. I use the conversation translation to help me with the correct intonation of Korean words. The camera has also been great. Sometimes my dog barks when I take a video. The new Audio Eraser helps me remove the extra noise. This is a great device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
An average iterative update
on March 10, 2025
Posted by: FItyi98
[This review was collected as part of a promotion.] I have been a regular galaxy user for years. This phone is a decent upgrade for me because I am coming from s21 series. But other than that nothing mind blowing. Camera is average, s-pen has been downgraded. Still no under display camera. So if someone has a recent model, there may not be much this phone can offer.
Value
3
Response from Samsung USBy R&R Team, March 11, 2025
Hi there Fltyi98, thank you for your feedback on your Samsung Galaxy S25 Ultra. We understand that your phone is vital to you every day for a range of tasks, and wanting the best possible usage every day. We have provided links to a few articles to help you with the redesigned S Pen and camera features of your device. We have also shared a link to the full device manual to help you integrate the features of Galaxy AI in to your usage as well. Lastly, we have shared a link to the Samsung Support Team if any questions arise as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Use camera features on your Galaxy S25, S25+, or S25 Ultra
https://www.samsung.com/us/support/answer/ANS10004601/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Camera and UI
on March 10, 2025
Posted by: Emptystone
[This review was collected as part of a promotion.] I bought the Ultra in lieu of purchasing a lens for my DSLR camera. The quality of the photos and videos along with the power and portability I can have in the palm if my hand made this purchase a no-brainer. The ease of data transfer from my S22 was amazing, making the transition almost to easy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on March 10, 2025
Posted by: Tina18
[This review was collected as part of a promotion.] I've upgraded from the flip5 and what a difference! The battery life is insane. Im still in the 90% range even by lunch!
The camera is so much better, I have yet to try the space zoom but will do it soon for an upcoming concert.
Amazing phone so far and I can't wait to explore more of it.
The camera is so much better, I have yet to try the space zoom but will do it soon for an upcoming concert.
Amazing phone so far and I can't wait to explore more of it.
Value
5
Written by a customer while visiting Samsung US