Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(30,065 Reviews)
Rating breakdown 30,065 reviews
5 Stars
25,737
4 Stars
3,393
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Good phone would be better with improvement
on September 7, 2026
Posted by: MommaK
[This review was collected as part of a promotion.] I have always owned Samsung devices for 20 years. After having the S22+ for 3 years I decided it was time for a new phone because the battery life was getting weak. I bought the S25ultra and been having it for about a year now. I chose this one mainly because I wanted the pen, well I haven't used the pen but maybe 2 or 3 times since I got it, even though I owned A note before and loved it, I got so used to my plus that I don't use the pen, my next one would be a plus. Only noticable difference between the two is the pen. The size of the S25ultra is awesome, easy to hold, display is bright and clear and easy to use. If I had to say something bad it would be I don't like the glass back. I have a case and its not a problem but I did put protectors over my camera lens and when I went to pry it off with a scapel it did kinda Crack the back glass a little or at least I think that is what happened, maybe I dropped it on its edge when it didn't have a case on. This isn't a bother to me though. I still love Samsung and will always choose this brand for my devices .
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is pretty good overall
on September 7, 2026
Posted by: JJrodgers77
[This review was collected as part of a promotion.] I chose to do this review.the phone works ok but does not pick up signal good in my house or basement.overall it's a good phone. I'm fixing to upgrade to the 26 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phone is pretty good overall
on September 7, 2026
Posted by: JJrodgers77
[This review was collected as part of a promotion.] I chose to do this review.the phone works ok but does not pick up signal good in my house or basement.overall it's a good phone. I'm fixing to upgrade to the 26 ultra.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone, Great Features
on September 7, 2026
Posted by: KS1216
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because im A Galaxy Girl! Ive been using the S series for serial years and love it. From the awesome camera to the S-pen, and everything in between, the S series is a great choice for ur everyday life. I have the 1TB memory, and im so glad I do. My phone is basically, "my life in the palm of my hand!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on September 7, 2026
Posted by: Josh09
[This review was collected as part of a promotion.] I love how easy and comfortable this phone is. Battery usage time is good and I use AI for daily tasks.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phone great
on September 7, 2026
Posted by: Bjbblb
[This review was collected as part of a promotion.] I choose this Phone because I can have a personal set up and a work set up. Love this features on the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The S-series phones are amazing.
on September 7, 2026
Posted by: Stubs7784
[This review was collected as part of a promotion.] I chose the S-series phones back at the S5 and refuse to have any other style or brand of phone. I love all of the features and the physical size of the phone. It's been amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I Have Had So Far
on September 7, 2026
Posted by: GiveMeFreeGiftCardPlease
[This review was collected as part of a promotion.] I Chose Samsung because I love using my Android Auto w/ free downloaded music from anywhere I choose on Google Chrome
The Camera is Great
And The Battery Life is Very Well Balanced with all the use I have for my S25 Ultra
Value
5
Written by a customer while visiting Samsung US