Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,974 Reviews)
Rating breakdown 29,974 reviews
5 Stars
25,666
4 Stars
3,375
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone. Bad luck with camera
on September 28, 2026
Posted by: Asomm1813
[This review was collected as part of a promotion.] I love the phone. I unfortunately was delt a bad hand with my specific device having the stabilizer issue on the camera. Its almost unusable with the shaking that happens when in use. Its outside of the 1 year warranty so ill just have to deal with it. Knowing how many of the 25 Ultra devices had this issue I would have hoped samsung would have had a bit more grace and understanding with repairing this issue.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ok So Here is the Deal
on September 28, 2026
Posted by: NickBeastly85
[This review was collected as part of a promotion.] The phone itself is amazing and it makes sense that you have upgraded the phones dealings. The S25 ultra is amazing it works well, reacts great to touch and features. But the reason I chose s23 ultra is that everything is already in it. Speed, processing, reliability, and just still a fun phone. The newer phones have their fun bells and whistles but there isn't a crazy change since s23 ultra that says to me ok I need to update and pay that money. It's nothing wrong with the newer phones at all is just that what isn't new and not conventionally needed. I chose Samsung all the way no question, have the watch, ear buds, but I want something that excites me like s9 having gorilla case or this one having such awesome cameras. Thank you for your time!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 28, 2026
Posted by: Teesha
[This review was collected as part of a promotion.] Normally, I do the new phone every 2 years but once I switched over to the S25, I've had no complaints. I love the whole S series
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing electronic that does it all..
on September 28, 2026
Posted by: ripadog702
[This review was collected as part of a promotion.] I chose the galaxy s25 ultra because I've always been a fan of the note series. This phone has lived up to its name and I love all the features it offers as well as the camera. The camera and the things I can do with the pictures are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone
on September 28, 2026
Posted by: Techyboi88
[This review was collected as part of a promotion.] I chose the s25 ultra unlocked version with the terabyte memory. I love taking videos and high quality photos so i knew the terabyte was the right one for me. I have yet to unlock all the features this phone offers and still love learning all the cheat codes to unlock more features.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy S25ultra
on September 28, 2026
Posted by: DARUMA
[This review was collected as part of a promotion.] I had a Samsung device that was damaged, I wanted to update my phone before, but ,I couldn't at the moment, I chose the S25 because I heard from videos and other reviews It was an awesome phone, with a lot of features, so I chose this one and I've been so happy with it actually, I don't regret at all, it's super cool
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Blows everything else out the mud.
on September 28, 2026
Posted by: Azhump
[This review was collected as part of a promotion.] So much that im still learning from this device. Updates are awesome and always packed with new fun doodles. Great phone cant wait for my upgrade to a 26 🤗
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
s 25 Ultra
on September 28, 2026
Posted by: JoeBlow
[This review was collected as part of a promotion.] I Choose the S 25 Ultra from a Note 20. For a flagship model updates are few and far between. Took forever to get 1 UI 8.5 and 1 UI 9 may be next year maybe.
Value
3
Written by a customer while visiting Samsung US