Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(21,064 Reviews)
Open Ratings Snapshot
Rating breakdown 21,064 reviews
5 Stars
18,075
4 Stars
2,292
3 Stars
408
2 Stars
129
1 Star
160
86%of customers recommend this product. 
(
1,119 out of 1,297
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Great Samsung
on February 25, 2025
Posted by: CDCraig123
[This review was collected as part of a promotion.] Works great battery life is great still miss things like 3.5mm. the new UI is good to still wish I could customize my AOD with good lock I am sure that will be added soon.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect upgrade
on February 25, 2025
Posted by: TravelinJester
[This review was collected as part of a promotion.] Wasn't planning on upgrading my S21 Ultra but certain circumstances made me. Glad I did as the performance uplift made the difference. The included pen brought back the hit when I my Note 10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfecting the phone
on February 25, 2025
Posted by: Ultra25rules
[This review was collected as part of a promotion.] I traded to from a 23 Ultra to this one. It's a huge improvement. Faster, lighter and the screen is better. I am a fan of the rounded edges. It keeps getting better and better.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Good phone
on February 25, 2025
Posted by: Mvilly
[This review was collected as part of a promotion.] Good phone and very nice design. Battery is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Perfect Upgrade
on February 25, 2025
Posted by: reverseswing
[This review was collected as part of a promotion.] I upgraded from an S22U and it has been a massive upgrade. One UI is very fast along with everything else on the phone. Animations are smooth, battery lasts more than a day, the screen is incredible and overall speed with all apps is amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Videos, AI, etc.
on February 25, 2025
Posted by: Happygirl24
[This review was collected as part of a promotion.] With this amazing phone we can now take our videos to the next level by shooting in LOG. You can also color correct directly on the device.
Galaxy AI works with Google Gemini letting you use multiple apps in one command.
The ULTRA WIDE CAMERA jumps from 12 megapixels to 50 mp
Snapdragon 8 elite processor it can handle 4k videos editing, gaming, live translations.
Audio Eraser- remove noises from audio.
New Sticker generator in the Samsung keyboard we can find the Samsung AI ICON.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this phone. I do miss the Note though.
on February 25, 2025
Posted by: Kendall2u2
[This review was collected as part of a promotion.] I am a Flight Attendant. And this phone has been amazing. I can view my flight schedule. Pull up my Flight Manual. Schedule commute flights.
Order food and check my personal calendar.
Not to mention how fast I can create an excel sheet and do payroll for my business.
Like I said, I think the Note would be awesome to bring back..
But, this phone def gets a 10! I will be upgrading very soon. I can't wait.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Masterpiece!
on February 25, 2025
Posted by: Ikedog49
[This review was collected as part of a promotion.] It was super simple to move my info from my last phone to my new S25 Ultra and the new sup is even better than before. AI is seamless and easy to use as well as he talks in a natural voice! The camera is wonderful and I love the instant slow mo feature that works on most of your previous videos. Messaging features are updated from my old S22 as well. Love it and absolutely no complaints!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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