Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,725 Reviews)
Rating breakdown 28,725 reviews
5 Stars
24,662
4 Stars
3,209
3 Stars
544
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,029 out of
1,192)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
This product has great features
on April 7, 2026
Posted by: Trish824
[This review was collected as part of a promotion.] This device runs smooth, has a great display, and amazing battery life. GALAXY AI features are fun and HELPFUL
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love my phone, hate the curved edges.
on April 7, 2026
Posted by: Doglvr70
[This review was collected as part of a promotion.] Just started using the Galaxy AI feature, enjoy the features.
Love my phone except the curved edges of the screen.
Love my phone except the curved edges of the screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Only phone ever get
on April 7, 2026
Posted by: Supermid
[This review was collected as part of a promotion.] I use my phone alot every day from work to gaming to social media. It does everything I need and more without breaking a sweat. Such a great phone. I only get the note/ultra series I have considered going with the zfold but just love my spen to much. Now with the added a.i features it's even more of a powerhouse flagship phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great AI phone
on April 7, 2026
Posted by: Jimbo50
[This review was collected as part of a promotion.] Super fast and best Android phone with two super ecosystems (Google/Samsung) that work well together offering almost every bell and whistle available in any phone before S26 came out.. Besides all the integrated AI, it's also super fast for gaming as well using an AMOLED HD screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on April 7, 2026
Posted by: Kaylion613
[This review was collected as part of a promotion.] The advanced camera capabilities are indeed impressive, allowing for stunning photography. The integration of Google AI features greatly enhances the user experience. It's clear that these innovations contribute significantly to my overall satisfaction. I truly appreciate the seamless functionality and powerful performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone only has three issues
on April 7, 2026
Posted by: Cimm214
[This review was collected as part of a promotion.] I use this phone for everything from taking pictures to streaming to playing games and phone calls the issues I have found are the AI is slow and camera 's zoom could be better but big issue is the battery life need to be much better
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is super fast!
on April 7, 2026
Posted by: Dmen420
[This review was collected as part of a promotion.] I'm not much into AI but everything works as it should. The speed of processing is so fast and smooth the camera has excellent quality and crazy sharp zoom. I love this phone as it is very responsive and full. Al though it's a great phone at times the brightness is a little weak and I feel as if it's harder to see in direct sun light. Other than that this is an excellent device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Product is amazing but the battery is terrible
on April 7, 2026
Posted by: mAsTaDeUcE
[This review was collected as part of a promotion.] Galaxy Ai is pretty cool cant lie, this phone is amazing for the pictures it can take and the drawing / moving items or people while changing backgrounds or adding objects. It also is great as far as speeds surfing the net or streaming. Connie just the battery is trash. At a full charge if your utilizing a lot of the phone while getting the greatest picture graphics and using its processor it goes pretty fast. However its pros greatly out weight the cons. Phone is amazing! Can write notes super quick taking pen out and writing on a black screen. Always loved the note/galaxy. So much more you can do compared to their competition.
Value
4
Written by a customer while visiting Samsung US