Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,986 Reviews)
Open Ratings Snapshot
Rating breakdown 29,986 reviews
5 Stars
25,727
4 Stars
3,387
3 Stars
565
2 Stars
152
1 Star
155
85%of customers recommend this product. 
(
943 out of 1,103
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love this phone! Lost my pen right away.
on May 15, 2026
Posted by: Ultra25
[This review was collected as part of a promotion.] The GalaxyAI helps me out with so many tasks, emails and professional letters.
I also do a lot of gaming on my phone and pictures
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Samsung
on May 15, 2026
Posted by: Applesticx
[This review was collected as part of a promotion.] Love the fact I can multi task between apps using. Load time for my phone from being cut off is a breeze. Using Gemini is the best..it's my new best friend. I can't see my self upgrading my phone because I love this one so much.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it!!
on May 15, 2026
Posted by: CandyLady42
[This review was collected as part of a promotion.] I love my Galaxy S25 Ultra!! It has the best camera! I learn about a new feature almost weekly.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on May 15, 2026
Posted by: ilovesamsung
[This review was collected as part of a promotion.] S25 Ultra is amazing! I use Galaxy AI very often and it's super helpful with balancing school and personal life.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Pretty nice phone
on May 15, 2026
Posted by: Skrt07
[This review was collected as part of a promotion.] Camera is the best in this phone screen is awesome with amazing quality and response, super smart phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Versatile
on May 15, 2026
Posted by: S25ultra
[This review was collected as part of a promotion.] I have been using Samsung phones for about 10 years and they keep getting better. I appreciate the inclusion of Galaxy AI, but don't use it to its full potential. Mostly use my phone for videos, maps, digital wallet and general everyday use. Even on heavy usage days the battery will get me through the day, love the fast charging and wireless power sharing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The product has great features
on May 15, 2026
Posted by: Happylucky26
[This review was collected as part of a promotion.] I do like the Galaxy AI features on the phone. It's useful when you need to look for something. It helps with a lot of things. I like I like the whole phone. I mean, there's just some things I need to learn for I can get it all down 21 now.I wanna switch to the galaxy twenty 61 day I guess.But, yeah, the overall the phone is the ten I love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Mostly awesome
on May 15, 2026
Posted by: JustThatDude
[This review was collected as part of a promotion.] So I love Galaxy AI especially for photo editing, does an amazing job!
Overall it's an awesome phone with great features, easy to switch between work and personal tasks. The GUI is amazing and the phone handles extremely well. Camera is great.
Battery life isn't great and the phone does struggle to take non-blurry photos on 3rd party apps
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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