Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,925 Reviews)
Rating breakdown 28,925 reviews
5 Stars
24,789
4 Stars
3,233
3 Stars
559
2 Stars
160
1 Star
184
86%of customers recommend this product.
(
1,136 out of
1,325)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Notifications
on April 13, 2026
Posted by: HaLoryOus
[This review was collected as part of a promotion.] The only issue I have is my notifications don't always work. Other than that, I love the AI feature on my camera. Communicating with voice is easy and accurate.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Excellent as always
on April 13, 2026
Posted by: MrWood
[This review was collected as part of a promotion.] The s25 ultra is a great device and the galaxy Ai works great, but physical design wise i kinda miss what the previous models had, the s22 had the curved screen and all the way to the s24 they were rectangular with sharp edges and not curves, now the rim of the rear lenses should've been the same
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone I've owned
on April 13, 2026
Posted by: Nan123
[This review was collected as part of a promotion.] This has been an amazing phone it allows me to do all kinds of things, play games do things with galaxy ai and char gpt.ive not had one issue with this phone not one. Its a great phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The best smart phone
on April 13, 2026
Posted by: Richy83
[This review was collected as part of a promotion.] Great for daily use, wor app, games and streaming and delivery apps required fast and goos quality camera resolution for take the best pictures.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
SAMSUNG MEANS EXCELLENT QUALITY
on April 13, 2026
Posted by: Arjay1
[This review was collected as part of a promotion.] GALAXY AI: My S25 Ultra is my 3rd Samsung cell phone. The other previous 2 are still working and I used my S21 Ultra as my backup. I am fully happy and satisfied with these cellphones and I can't find anything negative. I have no complaints, otherwise, I wouldn't keep buying. Samsung products is synonymous to superior quality. My living room and dining room this are both Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I enjoy the large screen and stylus.
on April 13, 2026
Posted by: Galaxyuser222
[This review was collected as part of a promotion.] I use this phone daily and really enjoy all the features from the Ai assistant to the large screen. The phone is quick and responsive and I have had no issues what so ever. I work in a rough job and the screen is incredibly durable and has no scratches or damage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Favorite Phone
on April 13, 2026
Posted by: JadeFaery
[This review was collected as part of a promotion.] This phone is my new favorite. I have always been a Samsung fan. These Galaxy phones keep getting better and better.
The cameras are my favorite feature as a photographer. I find myself using it daily. The colors are vibrant. The clarity of the pictures is wonderful. It has the most handy editing features. I use the Galaxy AI features quite often to help enhance scenery and portraits, and to delete undesirable objects from my photos. I like the ease of use of these features, and the tutorials are extra helpful.
What's more and what drew me to choosing this model was the stylus and the sketchbook feature. I have been learning to draw through the tutorials. I love adding them to the Notes I take; and I like to use my Notes app to organize many other things like: photo ideas, diary entries, recipes, stories, and fun links I find on the internet.
Customizing this phone is a breeze as well, and there are so many beautiful free themes to choose from I don't see how I could get tired.
Overall my favorite device I have purchased so far, and I feel like I learn new and exciting ways to use it everyday.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Like A25 phone
on April 13, 2026
Posted by: Samsunger
[This review was collected as part of a promotion.] I PREVIOUSLY HAD GALAXY A23 ULTRA SO I WAS FAMILIAR WITH THE SERIES.
IT TAKES GREAT PICTURES. IM DURE IT HAD FEATURES I HAVEN'T EXPLORED
BUT GIVEN TIME, I EXPECT MORE
GREAT THINGS SUCH AS GALAXY AI
IT TAKES GREAT PICTURES. IM DURE IT HAD FEATURES I HAVEN'T EXPLORED
BUT GIVEN TIME, I EXPECT MORE
GREAT THINGS SUCH AS GALAXY AI
Value
5
Written by a customer while visiting Samsung US