Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,010 Reviews)
Open Ratings Snapshot
Rating breakdown 30,010 reviews
5 Stars
25,692
4 Stars
3,383
3 Stars
585
2 Stars
165
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
This product has a great camera and great receptio
on September 7, 2026
Posted by: Pandora
[This review was collected as part of a promotion.] I chose this model for the great reviews of the camera. But in the meantime I have fallen in love with this particular phone and have no plans as of now to upgrade. I had my own business and used my phone as my laptop computer, watch, physical activity monitor, and business forms and notices. I also use the hotspot because of the location of my business. Have been part of the AT&T family since 2004 and this is the best phone I've ever had.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my galaxy s25 ultra
on September 7, 2026
Posted by: DarthRonnie824
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra, and overall, it’s easily one of the best phones I’ve owned. The display is outstanding, bright, sharp, smooth, and easy to see even outdoors. The phone feels premium and extremely fast. Whether I’m multitasking, answering emails, browsing, streaming, or switching between apps, everything runs smoothly without noticeable lag.
The camera system is another major highlight. Photos are detailed and vibrant, and the zoom capabilities are impressive. I also really like having the S Pen built in. It’s one of those features you may not think you’ll use often, but it becomes extremely convenient for notes, screenshots, and work-related tasks.
Battery life has been solid and generally gets me through a busy day. Samsung’s software also gives you a ton of customization and productivity features, which is one of the biggest reasons I continue to prefer Galaxy phones.
My biggest criticism is that a phone this expensive should feel like a more significant upgrade year over year. Some of the improvements are subtle rather than groundbreaking, and the size may be too large for some people.
Overall, though, the Galaxy S25 Ultra is a powerhouse. If you want a premium Android phone with an excellent display, great cameras, strong performance, S Pen functionality, and plenty of features, it’s hard to go wrong with it. I’m very happy with my purchase.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Galaxy 25S Ultra
on September 7, 2026
Posted by: Dreamerslady
[This review was collected as part of a promotion.] I choose this because I loved my 22 & 23. The 25 did not disappoint. It is amazing everything is super fast. The camera is amazing. Absolutely love this phone. Samsung has not disappointed yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
5 stars great device and durable.
on September 7, 2026
Posted by: Samsungbought
[This review was collected as part of a promotion.] Great device and the added writting pen has been a pivotal tool for my daily use. having the ability to take notes on my phone is perfect for my work. The device is durable and has never been disapointing. Hence why i am a samsung only phone owner!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Simply the Best
on September 7, 2026
Posted by: Ataurus
[This review was collected as part of a promotion.] I am so happy that I chose the Galaxy s25 ultra. I use it to stream movies just scroll the internet and social media maintain all of my personal and work schedule and calendar and conduct work zoom meetings on. It has been more than reliable in all aspects I highly recommend it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
"I chose"
on September 7, 2026
Posted by: Dvwild
[This review was collected as part of a promotion.] "I chose" my s25 ultra because I love the s series phones. I have had a s series phone since the galaxy s 8 I believe. "I chose" not to upgrade to the s 26 ultra because the s 25 ultra is still a great phone but as soon as the s27 ultra comes out I will upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love it especially how picture quality
on September 7, 2026
Posted by: Swolfe77
[This review was collected as part of a promotion.] I chose this phone for the upgrades it has especially the camara features its amazing and I love it cant wait to upgrade my phone soon
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome phone
on September 7, 2026
Posted by: Sk13211
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is an absolute technological masterpiece that sets a brand new gold standard for premium flagship smartphones. From the moment you pick it up, the lightweight titanium frame and ergonomic edges deliver a remarkably comfortable feel in hand.
​The front is dominated by a breathtaking 6.9-inch Dynamic AMOLED 2X display. Featuring thin bezels, crisp resolution, and groundbreaking anti-reflective screen coating, outdoor visibility remains flawless even under bright direct sunlight.
​Under the hood, the custom Snapdragon 8 Elite processor delivers unmatched performance, handling intense multitasking, media editing, and heavy gaming without stutter or excess heat. Meanwhile, upgraded Galaxy AI features like live translation and intelligent audio erasing add genuine everyday convenience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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