Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,324 Reviews)
Open Ratings Snapshot
Rating breakdown 30,324 reviews
5 Stars
25,960
4 Stars
3,423
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Has everything I need and then some
on May 25, 2026
Posted by: atozbacktoc
[This review was collected as part of a promotion.] When my S23 Ultra was failing, I needed a new phone that I could use for photography and recording video for my self tape auditions. Since getting my S25 Ultra last year, my pictures have crisped up and my videos are next level, enough so I have been landing so many parts!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Phone is absolutely amazing!!!!
on May 25, 2026
Posted by: Brdbrrck90
[This review was collected as part of a promotion.] This phone is the best one I have owned so far. It does everything I needd it to and then some. Can't wait to upgrade to the 26.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing phone
on May 25, 2026
Posted by: Luisff99
[This review was collected as part of a promotion.] Top tier phone all the features' battery life and camer is top notch
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the Samsung ecosystem
on May 25, 2026
Posted by: Morticia99
[This review was collected as part of a promotion.] This is my favorite phone to date. Love the AI features. They have done a great job making all the features better this round. Circle to search is extremely useful. I also love how my S8 Ultra tablet and Galaxy Watch Ultra and Buds 3 pro work together wonderfully. I am able to respond to emails or texts without ever touching my phone. Great job Samsung.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
AI that is actually useful and solid build quality
on May 25, 2026
Posted by: ReliableS25U
[This review was collected as part of a promotion.] I regularly use AI to correct my grammatical errors, and it has improved as time has passed. I also don't use a case, and the titanium build has taken drops without any sign of impact. I'll hang on to this one for a while.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is a great product
on May 25, 2026
Posted by: GIMAQT
[This review was collected as part of a promotion.] I use my Galaxy phone for everything! I check my emails, play games, make phone calls, text messaging, use social media, and more. The Galaxy AI feature is a super great help when I'm stuck with words and enhancing pictures.
I definitely love the notebook feature and use it often.
I highly recommend this phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung 4 Life
on May 25, 2026
Posted by: KenneeB
[This review was collected as part of a promotion.] Using the Galaxy S25 Ultra has been a smooth, premium experience. The massive 6.9-inch Dynamic AMOLED 2X display is bright, sharp, and easy to see outdoors, thanks to its peak brightness and anti‑reflective coating. The titanium frame gives it a sturdy, high‑end feel, and despite its size, it’s comfortable enough for daily use.
What really makes the S25 Ultra feel different is Galaxy AI. It’s not just a set of tricks, it’s woven into the phone in ways that actually save time.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Another Great Phone 4 Samsung
on May 25, 2026
Posted by: Tymari3
[This review was collected as part of a promotion.] I really use Gemini Ai all the time...the Spen is the only draw back w/o bluetooth support but it so many other features some do know about it may not be a big factor for most
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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