Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,302 Reviews)
Rating breakdown 28,302 reviews
5 Stars
24,274
4 Stars
3,145
3 Stars
542
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Sloth126
[This review was collected as part of a promotion.] I chose this phone because s ultra phones are always good. Doesn't disappoint
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
I love everything about the phone except......
on August 10, 2026
Posted by: Princess13
[This review was collected as part of a promotion.] I love everything about this phone I just wish it still took picture with the Spen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I've always had a galaxy phone
on August 10, 2026
Posted by: Rudy72
[This review was collected as part of a promotion.] I've always had a Galaxy but this is my first ultra all the extra features that it has makes it better for me to do my business and keep up with everything that I need I would suggest to anyone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Wiscogirl
[This review was collected as part of a promotion.] I chose the s25 ultra after my note 5g broke..I am pleased with this phone. I needed the stylus and like the larger screen. Battery life is good! Takes great photos
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on August 10, 2026
Posted by: Filidren
[This review was collected as part of a promotion.] Perfect camera quality and just all around an amazing phone with more added features all the time
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but.....
on August 10, 2026
Posted by: Mah4283
[This review was collected as part of a promotion.] Why take away the best features
No bluetooth spen
Battery can be way better than this
Battery can be way better than this
Stop being scared after that s7 debacle u guys have come a long way
And pls pls work with google to make messages more like samsung messages was
It sucks by itself smh and all these dual apps need to go make a skin using google apps but make it more samsung and look better please
Value
3
Response from Samsung USBy R&R Team, August 12, 2026
Hey Mah4283, thank you for taking time out of your day to share your experience of your Samsung Galaxy S25 Ultra with us. We understand how disappointing it can be when features you have used in the past have been changed or removed from your current device. We have provided a link to an article to help you with the redesigned S Pen features. We have also provided links to resources to help you maximize the battery life of your device. We have lastly, provided links to the complete manual to help you discover hand gestures and voice commands you can use with your device, as well as customize additional settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the Galaxy S25 Ultra’s S Pen
https://www.samsung.com/us/support/answer/ANS10004602/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Power and Innovation: The Samsung Galaxy s25 ultra
on August 10, 2026
Posted by: Ageasx
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S25 Ultra for a bit now, and honestly, it has blown away my expectations. I was looking for a phone that could keep up with a busy schedule, look great, and last all day, and this device delivers on every single front.
Why I Love It:
Sleek & Premium: The build quality is top-notch. It feels amazing in the hand, looks clean, and the screen is incredible for watching videos or scrolling on the go.
Blazing Fast: The speed is unbelievable. Apps load instantly, multitasking is effortless, and everything feels super smooth with zero lag.
Insane Camera: The photos and videos coming out of this phone are unreal. Whether it's night shots, zoomed-in photos, or quick everyday snaps, the camera makes everything look professional without even trying.
All-Day Battery: You can go through a full, heavy day of gaming, streaming, and social media without constantly checking your battery percentage.
Why I Love It:
Sleek & Premium: The build quality is top-notch. It feels amazing in the hand, looks clean, and the screen is incredible for watching videos or scrolling on the go.
Blazing Fast: The speed is unbelievable. Apps load instantly, multitasking is effortless, and everything feels super smooth with zero lag.
Insane Camera: The photos and videos coming out of this phone are unreal. Whether it's night shots, zoomed-in photos, or quick everyday snaps, the camera makes everything look professional without even trying.
All-Day Battery: You can go through a full, heavy day of gaming, streaming, and social media without constantly checking your battery percentage.
Samsung really outdid themselves with the S25 Ultra. It’s easily the best phone I’ve ever owned—fast, reliable, and loaded with features that actually make daily life easier. 10/10 recommendation!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy 25 ultra
on August 10, 2026
Posted by: CiciGalaxy
[This review was collected as part of a promotion.] I chose the 25 Ultra because of the stylus but the discontinued taking pictures with it. But its a great phone with a lot of features.
Value
5
Written by a customer while visiting Samsung US