Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(30,308 Reviews)
Open Ratings Snapshot
Rating breakdown 30,308 reviews
5 Stars
25,946
4 Stars
3,421
3 Stars
587
2 Stars
168
1 Star
186
86%of customers recommend this product. 
(
1,139 out of 1,330
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Love this phone
on May 25, 2026
Posted by: SammyGuy
[This review was collected as part of a promotion.] This phone has everything I need and want in a phone. The Galaxy AI is great, you can actually have conversations with your assistant. Photo quality is great, battery life is great. I've had it over a year and I'm not looking to upgrade anytime soon.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great upgrade from the s24
on May 25, 2026
Posted by: Lolo904
[This review was collected as part of a promotion.] I love the galaxy series and will continue to upgrade! Much better than Iphones!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Easy to understand and amazing camera
on May 25, 2026
Posted by: S1MPL3M3LOLY
[This review was collected as part of a promotion.] I always have problem to understand a new cellphone but it was easy to learned and I'm a person that like take pictures and the camera is amazing
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Actually Worth It
on May 25, 2026
Posted by: Love2Shop
[This review was collected as part of a promotion.] I honestly wasn’t expecting to use all the features this much, but this device has been great. It’s fast, smooth, and the battery lasts me all day without any issues. The screen looks amazing and the cameras take really clear pictures, especially at night.
Galaxy AI is probably one of the coolest parts. Some AI features sounded gimmicky at first, but I ended up using them a lot more than I thought I would. They actually make things easier and save time.
Everything just feels clean and responsive overall. Watching videos, scrolling through apps, taking pictures, and multitasking all feel effortless. After using it for a while now, I can genuinely say I’m really happy with it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone!
on May 25, 2026
Posted by: LOVE2SHOP
[This review was collected as part of a promotion.] Phone is large, clear screen, I love the pen! I JIST LOVE THIS PHONE!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I want a new s26 ultra
on May 25, 2026
Posted by: Waleed
[This review was collected as part of a promotion.] I use samsung galaxy since 2019 I love samsung phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Fone
on May 25, 2026
Posted by: ChaddyDaddy
[This review was collected as part of a promotion.] Amazing features, customization, and camera. Galaxy AI is great for editing, and finding products, locations, and more.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone I've Ever Had
on May 25, 2026
Posted by: GORG150
[This review was collected as part of a promotion.] I have yet to experience an issues with my S25 Ultra. It runs smoothly, has a fast response time, looks amazing, and the battery lasts a long time even with continuous use. The camera quality is fantastic. Overall I am extremely satisfied with my device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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