Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,478 Reviews)
Rating breakdown 20,478 reviews
5 Stars
17,607
4 Stars
2,229
3 Stars
386
2 Stars
117
1 Star
139
87%of customers recommend this product.
(
1,024 out of
1,178)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Almost the perfect phone for nearly everyone
on February 17, 2025
Posted by: linger4605
[This review was collected as part of a promotion.] Pros: All day battery life. Best screen on the market. Snappy fast processor. Cameras options are plentiful for whatever you need. Zoom is amazing. Fingerprint sensor is perfect. Speakers have been improved and sound amazing. S pen included. UI is clean, responsive and has seamless actions across apps. AI works just as advertised. Beautiful looking design. Audio eraser works almost flawlessly and is impressive. Now brief is a neat option to have for organizing.
Cons: S pen no longer has Bluetooth. AI could be slightly improved and should have less limitations as what we can do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Solid feel, beautiful UI, amazing pictures.
on February 17, 2025
Posted by: Dandani
[This review was collected as part of a promotion.] Love all the new features that AI helps with. Now brief really helps me with getting my day started. I use many of the AI features for work now too especially the audio eraser! Seamless action across apps allows me to use my phone for more of my work. Picture quality is insane! Overall love the updates!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Smooth phone
on February 17, 2025
Posted by: TechFan
[This review was collected as part of a promotion.] Fast and smooth phone. Audio eraser cleans up the sound on videos. This phone works with my Samsung tablet on certain apps. Just a nice phone with a nice screen. Call quality and reception are very good. I recommend this phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
a dream not a phone
on February 17, 2025
Posted by: Stasian
[This review was collected as part of a promotion.] Samsung fulfilled my dream and made my perfect Phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An everyday powerhouse.
on February 17, 2025
Posted by: mcjibbles
[This review was collected as part of a promotion.] I am a self proclaimed power user when it comes to my phone. I'm constantly switching between phone calls, emails, messages with my team and even taking photos and the powerful processor can handle anything I throw at it. Fast ,responsive, and seamless action when switching between apps. The S25 Ultra is a perfect combination of excellent design and functionality. Diving into the new Samsung One UI update, there are plenty more features to explore and utilize to my advantage. The "Now Brief" is a particularly helpful feature on my home screen that helps dial in my expectations for the day and keep me on track with my schedule, the weather and related news. In combination with my Galaxy Watch Ultra, the S25 Ultra simply can't be beat.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Worth the upgrade
on February 17, 2025
Posted by: John557
[This review was collected as part of a promotion.] Upgraded from S24 ultra. In the beginning I wasn't planning to upgrade because I was disappointed at Samsung for not improving the cell phone but because of the generous trade in deal I upgraded. No regrets. The phone is way smoother, faster, and the screen is better. I also like the more rounded corners. I hope Samsung does better next year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Weightless phone with amazing ai.
on February 17, 2025
Posted by: Dmotwothree
[This review was collected as part of a promotion.] Super smooth phone. Just fly through any task I throw at it. Camera is super crazy good. The phone weights next to nothing. The now brief had learned the task for my daily life n shows me news feed my calendar and YouTube videos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than last generation's S24 ultra!
on February 17, 2025
Posted by: Acui201
[This review was collected as part of a promotion.] This phone is everything I wanted. It builds on the S24 Ultra in meaningful ways, making it a true flagship powerhouse.
The screen is absolutely gorgeous—bright, sharp, and ultra-smooth, making everything from gaming to scrolling feel premium. The camera system feels much better in all lighting conditions. AI-powered enhancements actually feel useful. Performance is top-tier thanks to the new chipset, which handles gaming, multitasking, and demanding applications effortlessly while running cooler than its predecessor. The battery life is also a bit better, easily lasting a full day even with moderate to heavy use. Samsung DeX remains a fantastic feature for productivity, essentially turning the phone into a mini-computer when I need it.
Yes, the S Pen no longer has Bluetooth, which is a small drawback, but in daily use, it doesn't make a difference for me.
Overall, the S25 Ultra is a beast of a phone that delivers everything I could ask for—power, performance, and premium features. It’s an easy recommendation.
Value
5
Written by a customer while visiting Samsung US