Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,971 Reviews)
Open Ratings Snapshot
Rating breakdown 29,971 reviews
5 Stars
25,663
4 Stars
3,375
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Honestly a perfect phone
on September 28, 2026
Posted by: Wazaaaa
[This review was collected as part of a promotion.] I chose to buy the S25 Ultra when i felt like i needed an upgrade since samsung has never let me down fr, used an S10, S20, S23 ultra, and now i have my s25 ultra
I have two jobs and the way android works on samsung devices is really good and versatile
I genuinely have no complaints about these phones at all, other than the battery. It would be nice if it could last a LOT longer, id pay extra for that.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is an excellent phone!
on September 28, 2026
Posted by: Sammyboy6972
[This review was collected as part of a promotion.] The Galaxy S25 Ultra is 10 times better than my Galaxy S22 Ultra. I chose the Galaxy S25 Ultra for its anti glare screen, AI features and powerful processor. It was the upgrade that I needed. I can't wait to see what Samsung comes up with next.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Very efficient and easy to use phone
on September 28, 2026
Posted by: Henry93257
[This review was collected as part of a promotion.] The S25 ultra by Samsung is a very nice phone. I received it after having a Z Fold 5 and I find it very comparable to the performance of that device. Even though I purchased a refurbished machine or refreshed machine, If you would , it is very fast, battery lasts and I like it. Samsung transfer program for apps worked as expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing!
on September 28, 2026
Posted by: JaysFav
[This review was collected as part of a promotion.] I chose the Galaxy S25Ultra because I love having a phone that you can use as an office device. Its not too big but just the right side to watch shows when I am on a plane.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My Everyday Ultra
on September 28, 2026
Posted by: Shiggy
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted a phone that could handle pretty much everything I use a phone for throughout the day, and it has definitely lived up to that.
I use it for streaming shows and videos, browsing the web, messaging, taking photos, using apps, and keeping up with everyday tasks. The large, sharp display makes watching videos and reading much more enjoyable, and the phone stays fast and responsive even when I’m switching between several apps.
The cameras are one of my favorite parts of the phone. I like having the flexibility to take everything from regular everyday pictures to zoomed-in shots without needing a separate camera. I also appreciate the S Pen for those times when I want more precise control or need to quickly write something down.
Battery life has been solid for the amount I use my phone, and I like how much Samsung lets me customize the experience. The S25 Ultra has become something I rely on throughout the day for entertainment, communication, information, and getting things done.
It is definitely a premium phone, but for me the combination of the display, cameras, performance, and features makes it feel like a device I can comfortably keep for years.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Dropped in porta potty
on September 28, 2026
Posted by: Portapotry
[This review was collected as part of a promotion.] I cose this s25 ultra because it survived being dropped in the porta potty on a monday morning and survived. No damage . And a gallaon of disinfectant later . Love this phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Galaxy!!!!
on September 28, 2026
Posted by: Mass73
[This review was collected as part of a promotion.] I have been a diehard note series fan. I was disappointed that the note was discontinued. I decided to give the new galaxy ultra series a try when the pen was part of the phone and not a stand alone item and I love it!!!! It is just like the note only better!! Keep up the good work Samsung!!!! Galaxy user for life!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 ultra
on September 28, 2026
Posted by: Demogod
[This review was collected as part of a promotion.] I use my phone for just about everything. It is nice to have a mini comptuer computer in my pocket. I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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