Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(20,287 Reviews)
Open Ratings Snapshot
Rating breakdown 20,287 reviews
5 Stars
17,452
4 Stars
2,200
3 Stars
381
2 Stars
116
1 Star
138
87%of customers recommend this product. 
(
1,006 out of 1,158
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Nice Phone
on February 15, 2025
Posted by: shaunhonda
[This review was collected as part of a promotion.] The phone itself is very nice. The design is very sleek. There is seamless actions across apps and the battery holds a good charge. The problem is have is the text message is lagging. Now brief with messages When open the app it takes for ever to load to send a message. The audio eraser feature was a nice enhancement. This would be a nice upgrade if the message app is fixed.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The s25 Ultra is sweet device
on February 15, 2025
Posted by: Denbink
[This review was collected as part of a promotion.] Samsung Galaxy s25 Ultra is a nice upgrade from all the other Ultras. It's great to hold it's got great speakers, nice bright screen, your pictures are decent and I love the flat screen and very little bezel.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Galaxy S25 ultra 512GB
on February 15, 2025
Posted by: Patrick
I'm still using it for almost 1 to 2 weeks now! 👍 #Loyalty #Product #Weeks #Success
I would recommend this to a friend!
Features
4 out of 5
4
Performance
4 out of 5
4
Design
4 out of 5
4
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great Phone
on February 15, 2025
Posted by: TheLazyZombie
[This review was collected as part of a promotion.] The Galaxy S25 ultra is an incredible phone. I love the fact that I can ask Gemini to find restaurants, activities around the city and text them to my wife. The way that the ai seamlessly works between my apps is a game changer. It's really helped me stream line everything. I also like the now brief throughout the day. The camera system is great and takes great day to day pictures. Overall the sleak design and power of the s25 ultra is great.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is great I love it.
on February 15, 2025
Posted by: Davila
[This review was collected as part of a promotion.] Good device is great I got this phone a month ago and this has been my best decision to buy it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Photo Revolution in Your Pocket
on February 15, 2025
Posted by: Bean413
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has arrived, and it's making a splash, especially in the photography department. While it boasts all the top-of-the-line features you'd expect from a flagship phone in 2025, the real star of the show is the groundbreaking AI integration for photos.
Forget everything you thought you knew about smartphone photography. The S25 Ultra's AI isn't just about scene optimization; it's a creative partner that anticipates your needs and elevates your photos to a whole new level.
Even if you're a photography novice, the AI intuitively adjusts settings, ensuring perfect shots every time. It recognizes subjects and lighting conditions and even suggests compositions, making professional-looking photos accessible to everyone.
Of course, the S25 Ultra is more than just its camera. It packs a punch with:
* Stunning Display: A vibrant and immersive screen that makes everything from browsing the web to watching movies a visual delight.
* Long-Lasting Battery: Power through your day without worrying about running out of juice.
The Samsung Galaxy S25 Ultra is a remarkable device that pushes the boundaries of smartphone photography. The AI integration is revolutionary, offering both effortless mastery for casual users and a powerful creative tool for professionals. This phone is a must-have if you're passionate about capturing stunning photos and videos.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Nearly flawless.
on February 15, 2025
Posted by: Charliebravo
[This review was collected as part of a promotion.] For years I have been using S Ultra devices and I must say, when it comes to design improvements, Samsung has done a great job this year, it's much more comfortable to hold in hand, it doesn't overheat anymore, and I really love One UI 7 on this device.
I do wish the S pen had the same capability as the prior S24 Ultra, not sure why they removed the Bluetooth connection. Aside from that, it's a near flawless device, highly recommended.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great product
on February 15, 2025
Posted by: Nightcrawler
[This review was collected as part of a promotion.] Fast and easy to use. Pairs quickly with my new galaxy buds pro 3 and sound amazing.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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