Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(29,987 Reviews)
Open Ratings Snapshot
Rating breakdown 29,987 reviews
5 Stars
25,676
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product. 
(
1,138 out of 1,329
)
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Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5 out of 5
5
Best Phones, Always
on September 10, 2026
Posted by: SeanB1829
[This review was collected as part of a promotion.] I have been a Samsung guy for most of the last 15 years, with a brief foray into a Google Pixel. Samsung is unmatched in quality, functionality, and aesthetics. I chose the S25 Ultra because it has everything: good battery life, great screen, the S pen is great and I like that it's not tethered entirely you the Google ecosystem. It's much more customizable than a lot of competitors. Phone and audio quality are great. Screen is beautiful. I actually watch quite a bit of television on my phone and it's a genuinely comfortable experience. The storage and memory are great on this phone. I recently started going old school and uploading my old PC music library into my phone because a lot of the streamers are terrible. It's packed with music and I don't think I've ever cracked the halfway point of capacity. Samsung continuously puts out great phones and barring a significant drop in quality, I'll keep coming back
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S25 Ultra
on September 10, 2026
Posted by: Fuzzosaurous
[This review was collected as part of a promotion.] I chose the S25 ultra because of its exceptional camera. On a recent trip it didn't disappoint. When showing pictures I always hear that's a really good camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my samsung s25 ultra the camera is amazing.
on September 10, 2026
Posted by: Crystal
[This review was collected as part of a promotion.] I choose the S25 ultra because of the camera . And i play games on it and listen to my stories sound is great and camera is amazing.l love it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
LOVE ULTRA'S PRO MODE
on September 10, 2026
Posted by: 1485EXOL
[This review was collected as part of a promotion.] I chose this phone mainly for its camera PRO mode! I love their ST pro mode in Ultra phones but the major downside is the the phone gets hot if used for a long time and battery dies really really fast.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy 25 ultra
on September 9, 2026
Posted by: Lovetoshop
[This review was collected as part of a promotion.] Love love love this phone glad I chose it. “I use the AI features to enhance my photos, to search items in a photo, and immediate translation of dialog. I am glad I chose to upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic for work
on September 8, 2026
Posted by: Samsungcarguy
[This review was collected as part of a promotion.] I was using a competitors device and was completely unsatisfied with it. Camera quality was poor, interface was boring. I chose to upgrade to my s25 ultra and ot was the best decision I have made. I was able to delete all the extra stuff I didn't need for work, the stylus works great for when I need to collect signatures and Google messages and Google photos allows me to sync everything right to my PC so I dont even need to take the phone out of my pocket when I'm working. 10/10
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
So accommodating!
on September 8, 2026
Posted by: 478stands
[This review was collected as part of a promotion.] I chose this device because they are easy to navigate and easy to set up, providing functional access to endless communication.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone has so many great features
on September 8, 2026
Posted by: Honey70
[This review was collected as part of a promotion.] I was worried about switching to a new series after I had been using the Samsung notes since the Note 3. Having gotten used to the s pen feature for years i couldn't see myself without.
I use my phone for everything. With having a large enough screen it makes it easy enough to play games, watching movies, navigating, or face timing with family or friends, this phone is amazing. Samsung has never let me down. When I'm out and about and come across something I want to video record or take pictures it's amazing. I have taken pictures in a moving vehicle and everything turns out great. While showing others the pics l, they have no clue it was in a moving vehicle going 70 mile an hour down the road. When I tell them they are amazed.
Although I should have purchased a higher memory phone.
Having the feature of satellite use when in an area that normally doesn't have service is great. I haven't yet initiated that service, I have turned on the 911 feture, it is nice to have that security of knowing if an emergency happens I am covered.
When others have lost service on their phones I seem to be able to connect with the towers, other than when there is no tower within reach.
I would definitely recommend this phone to anyone.
I'm still learning all of the features this phone has to offer.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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