Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,342 Reviews)
Rating breakdown 26,342 reviews
5 Stars
22,589
4 Stars
2,913
3 Stars
511
2 Stars
151
1 Star
178
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Meet expectations
on April 24, 2026
Posted by: BigMoe
[This review was collected as part of a promotion.] I love my Galaxy s25 Ultra,
The simplicity that it has as well the features compared to my old one s20 5g has chnaged significantly. I love using the new AI features like Gemini and also when it comes to photo editing. The battery life is so much better and actually is really good at saving battery with there technology of spectating ypu in a way to grasp ypur phone usage to help conserve battery life. I like that they implemented a battery saver it helps when I charge it over night. It stops at the desired percentage and doesnt mess it up further preserving the battery.
I rated it 5 stars because it is a good and worthy phone for the price.
I rated it 5 stars because it is a good and worthy phone for the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone ever
on April 24, 2026
Posted by: Nicklauren
[This review was collected as part of a promotion.] I am deeply grateful for the Samsung device(s) I have, which have proven to be indispensable in various aspects of my life. Whether it's streaming my favorite shows, gaming with friends, watching movies, or even attending to work and school tasks, these devices have consistently exceeded my expectations. The seamless integration and high-quality performance have made my daily routine more efficient and enjoyable. I am truly impressed with the versatility and reliability that Samsung offers. I am confident that these devices will continue to support me in all my endeavors.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
A Powerful Tool for Everyday Productivity
on April 24, 2026
Posted by: userjb
[This review was collected as part of a promotion.] The Samsung S25 Ultra is a significant step forward in mobile intelligence. I use this device primarily for streaming, professional communication, and managing my daily schedule. Galaxy AI makes a noticeable difference in my routine through its intuitive search features and Audio Eraser, which helps clean up background noise in my recordings. The build quality is excellent, and the phone feels much lighter than previous generations despite the large screen size. It is a highly capable device that handles both work and leisure tasks with ease.
Value
3
Response from Samsung USBy R&R Team, April 27, 2026
Hi there Userjb, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are enjoying the features of your device, and finding it useful for your needs. We have provided a link to the complete manual for your device to assist you with additional capabilities of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features! Have always been a samsung girl.
on April 25, 2026
Posted by: Dodge1923
[This review was collected as part of a promotion.] I use my device for personal use as well as gaming. And this phone is absolutely phenomenal. It handles everything that I put into it and everything that I do on it. I love that the Galaxy AI is there to help when I need help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone for active, productive users
on April 25, 2026
Posted by: Love4S25
[This review was collected as part of a promotion.] I use my Galaxy S25 Ultra for personal and creative use Galaxy AI helps me create good images and tell stories the way that I envision
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Good Phone
on April 26, 2026
Posted by: S0ULL355
[This review was collected as part of a promotion.] Something something Galaxy AI something something.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Solid Phone, have enjoyed!
on April 27, 2026
Posted by: txtravwill
[This review was collected as part of a promotion.] Having came from iphones, then pixel devices, to Samsung with a s25 I've really enjoyed it. The phone has a great user interface that isn't too complicated. It's actually less complicated and more useful than competitors these days.
The battery life is fine although I wish that could be a little bit better, the size is good and it seems like a premium finish.
What Samsung has added on of Base Android is actually pretty good, well polished, and useful. What day have branded as Galaxy AI on top of Gemini is pretty useful as t times. Of course the camera is pretty great too.
I'm looking forward to a few devices in this lineup that hopefully have even better battery life, maybe are a little lighter, and screens improve (besides privacy display on S26).
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
My phone is my love!
on April 27, 2026
Posted by: LayChip
[This review was collected as part of a promotion.] If I were to describe my S25 Ultra in one word it would be "optimized."
I've always had a Samsung galaxy ever since I was a child and every single time I think of something they could add to make it even betger, my dreams come true. And with my current phone, I have EVERYTHING! Galaxy Ai leaves NOTHING for me to wish for; if I need it it's there. Editing, photography, suggestions for everything, simplified tasks, help with ADHD anything you can want from a phone is possible!
I love my S25 Ultra and seeing the S26 ultra with a privacy display and knowing THAT was the one thing I wish I had on my S25 ultra, makes me so excited to have the S26 soon!
LOVE SAMSUNG TILL I DIE!
I've always had a Samsung galaxy ever since I was a child and every single time I think of something they could add to make it even betger, my dreams come true. And with my current phone, I have EVERYTHING! Galaxy Ai leaves NOTHING for me to wish for; if I need it it's there. Editing, photography, suggestions for everything, simplified tasks, help with ADHD anything you can want from a phone is possible!
I love my S25 Ultra and seeing the S26 ultra with a privacy display and knowing THAT was the one thing I wish I had on my S25 ultra, makes me so excited to have the S26 soon!
LOVE SAMSUNG TILL I DIE!
Value
5
Written by a customer while visiting Samsung US