Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,276 Reviews)
Rating breakdown 28,276 reviews
5 Stars
24,251
4 Stars
3,143
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
I am so happy I chose S25 Ultra
on August 10, 2026
Posted by: Angelgirl
[This review was collected as part of a promotion.] I am so happy I chose S25 Ultra. I take 1,000's of photos yearly, both traditional camera and my cell phone. This phone is next level. No matter what, I am getting such great quality. So, so happy!
I also got an increase in memory which is fabulous when you increase your shooting quantity, I do not depend on cloud services, but do upload to an external hard drive weekly, then delete images as needed. Still learning this model, but loving it.
I also got an increase in memory which is fabulous when you increase your shooting quantity, I do not depend on cloud services, but do upload to an external hard drive weekly, then delete images as needed. Still learning this model, but loving it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I’ve Ever Owned
on August 10, 2026
Posted by: GalaxyFan
[This review was collected as part of a promotion.] I absolutely love my Galaxy S25 Ultra. It is easily one of the best phones I have ever owned. The display is gorgeous—bright, sharp, smooth, and easy to see in just about any situation. Performance is excellent as well. Everything feels fast and responsive, whether I’m browsing, watching videos, multitasking, using apps, or playing games.
The cameras are outstanding and give me a lot of flexibility, especially with the different zoom levels and shooting modes. I also really like the S Pen and all of the extra features Samsung includes with the Ultra. There always seems to be another useful feature to discover.
Battery life has been very good, the build quality feels premium, and I really like the overall size and design of the phone. One UI also gives me a huge amount of control over how I want the phone to look and operate, which is something I really appreciate.
Overall, I’m extremely happy with my S25 Ultra. It has the performance, display, cameras, customization, and features I wanted in a flagship phone. I would absolutely recommend it to anyone looking for a premium Android phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very fast optimizes, good photo quality, love the
on August 10, 2026
Posted by: Meatloaf
[This review was collected as part of a promotion.] This phone is awesome. The video quality is off the charts. The zooming feature and the photo frame and the slow motion and the photo quality enhancements and the fact that the smartphone that's the laptop in one love it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good not great
on August 10, 2026
Posted by: Note7WasBest
[This review was collected as part of a promotion.] The phone itself is solid. There could be many different adjustments though. The phone is too slippery, so must have a case. The sound quality is not as good as the Z-Fold 3 was. Also don't like the screen fingerprint lock. It was so much better on the power button. Performance is decent, minus the fact that it keeps saying I don't haves a network connection even though it's in 5g or connected to wifi.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 Ultra
on August 10, 2026
Posted by: garrulousAxolotl
[This review was collected as part of a promotion.] I'm very happy that I chose the S25 Ultra. It has the processing power that I need for work as a telecommunications sales. I also chose it for its camera! Very good phone overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My phone my choice
on August 10, 2026
Posted by: CantlivwomyS25U
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra because no other phone would do. Since before the Note 5, I've always chosen Samsung as my go-to mobile phone. The S25 Ultra was a no-brainer.
I chose this phone for work and personal use. From paperwork, its continuous reliability, to pictures and video; it's definitely my preferred mobile device. When valentines day comes around; I will be making it my valentine. Lol
Love this phone.
I chose this phone for work and personal use. From paperwork, its continuous reliability, to pictures and video; it's definitely my preferred mobile device. When valentines day comes around; I will be making it my valentine. Lol
Love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love my phone!
on August 10, 2026
Posted by: Lanie19
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra primarily for the camera upgrade, and it has not disappointed. The photo detail, especially in low light, is phenomenal, and the zoom capabilities remain best-in-class. If you take a lot of photos or videos, this is the phone to get.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Product has great features
on August 10, 2026
Posted by: Galaxyfun
[This review was collected as part of a promotion.] I chose this galaxy model because it has never failed me in the past!
Value
5
Written by a customer while visiting Samsung US