Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,148 Reviews)
Rating breakdown 20,148 reviews
5 Stars
17,284
4 Stars
2,186
3 Stars
390
2 Stars
127
1 Star
161
86%of customers recommend this product.
(
1,105 out of
1,284)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
The S25 Ultra Is A Great Upgrade From S22 Ultra!
on February 10, 2025
Posted by: Olaf2046
Great phone! Upgraded my awesome 512GB S22 Ultra that was working perfectly after 3+ years for the 1 TB S25 Ultra and I'm happy with the new phone and also Samsung ridiculously sumptuous trade in deal.
It is a great phone all around but I will single out some key points.
1. Although this S25 Ultra phone looks a lot like the S24, S23, S22 Ultras, It is very different inside. The software upgrades and AI need about a week to get used to. If you are savvy you can use AI to control a lot of functions on the phone. My phone was running too hot with quick declining battery life and I got AI to fix it for me and it worked. I feel that is where AI really shines.
2. The lightness feels much better than you would think. The 25 Ultra is much lighter and slimmer that previous Ultra phones and you won't know it until you are carrying it in your slim fit jeans pockets. Big Plus!
3. Curved corners and flat sidewalls make for an easier phone to carry compared to the older curved side design on the previous Ultras.
4. Camera hardware is the same as before but operate quicker and take much much much better pictures and videos. There is also a ton, like a ton ton, of new features for modifying photos and videos. I'm two weeks in and need another two to three weeks to master them all.
5. Out the box battery life is not as great as I thought but I am still messing with the features so its getting a lot of use and I find AI can help fix battery and performance issues.
6. The S - Pen downgrade is not issue for me. I didn't use it much on my S22 Ultra and I already bought a coin-sized Bluetooth remote clicker for taking remote photos. I'm pretty sure Samsung or the grey-market will develop a Bluetooth version S-Pen down the road.
7. I got a couple Samsung cases (The Ultra Clear and Klinesuit) but didn't like how they offer minimal protection for the camera bumps and when placed on a table top the phone rocks side to side. But compared to older Ultras the S25 Ultra is easy to grip and carry due to the flat side walls and flat screen and back glass. Also after seeing the S25 survive several normal height drop test videos onto concrete without any damages or deep scuff marks I may go caseless with my S25 Ultra.
It is a great phone all around but I will single out some key points.
1. Although this S25 Ultra phone looks a lot like the S24, S23, S22 Ultras, It is very different inside. The software upgrades and AI need about a week to get used to. If you are savvy you can use AI to control a lot of functions on the phone. My phone was running too hot with quick declining battery life and I got AI to fix it for me and it worked. I feel that is where AI really shines.
2. The lightness feels much better than you would think. The 25 Ultra is much lighter and slimmer that previous Ultra phones and you won't know it until you are carrying it in your slim fit jeans pockets. Big Plus!
3. Curved corners and flat sidewalls make for an easier phone to carry compared to the older curved side design on the previous Ultras.
4. Camera hardware is the same as before but operate quicker and take much much much better pictures and videos. There is also a ton, like a ton ton, of new features for modifying photos and videos. I'm two weeks in and need another two to three weeks to master them all.
5. Out the box battery life is not as great as I thought but I am still messing with the features so its getting a lot of use and I find AI can help fix battery and performance issues.
6. The S - Pen downgrade is not issue for me. I didn't use it much on my S22 Ultra and I already bought a coin-sized Bluetooth remote clicker for taking remote photos. I'm pretty sure Samsung or the grey-market will develop a Bluetooth version S-Pen down the road.
7. I got a couple Samsung cases (The Ultra Clear and Klinesuit) but didn't like how they offer minimal protection for the camera bumps and when placed on a table top the phone rocks side to side. But compared to older Ultras the S25 Ultra is easy to grip and carry due to the flat side walls and flat screen and back glass. Also after seeing the S25 survive several normal height drop test videos onto concrete without any damages or deep scuff marks I may go caseless with my S25 Ultra.
Written by a customer while visiting Samsung US
Customer Rating
5
LOVE iT SO FAR
on February 10, 2025
Posted by: KuT12345
[This review was collected as part of a promotion.] Love the new phone so far, got it week ago and it looks really nice. The pictures are amazing.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome for Editing/Creating
on February 10, 2025
Posted by: Epoxy777
[This review was collected as part of a promotion.] Love the new AI features for photo editing. Let's you get rid of pesky background noise.The audio eraser worked perfect when editing videos as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has everything.
on February 10, 2025
Posted by: AiLover
[This review was collected as part of a promotion.] This phone has everything you need, Beautiful design, beautiful bezeless and bright display, well optimized OS, performance at it best (lighting speeds), battery life optimized, I'm a heavy user and the battery lasts a full day, stereo speakers that sounds awesome, the S Pen I can be more productive, best camera's on the market, you can take beautiful photos and videos, so you won't miss important moments, Advanced AI features, you can't go wrong with Samsung S25 Ultra. The best choice for me coming from a Galaxy S9+.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great bass and battery life big improvement
on February 10, 2025
Posted by: Burnone
from Macon georgia
Expertise:Expert
Great phone fast charging does what I need it to do it also last my whole shift while listening to music and watching YouTube
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Truly amazing phone
on February 10, 2025
Posted by: Nate117
[This review was collected as part of a promotion.] Everything about this phone is great and exceeds your expectations
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Greatest product
on February 10, 2025
Posted by: Jmanuel9
[This review was collected as part of a promotion.] Fantastic product, AI is greates to advise and support
I live this new phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The flat screen is awesome
on February 10, 2025
Posted by: 411info
[This review was collected as part of a promotion.] I use it for mainly watching videos and movies , the screen is amazing !
Value
5
Written by a customer while visiting Samsung US