Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,986 Reviews)
Rating breakdown 29,986 reviews
5 Stars
25,675
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
3
Powerful Phone With an Amazing Camera!
on September 19, 2026
Posted by: Mom2gry
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S25 Ultra because I wanted a phone that could keep up with everything I do, and I have been very happy with my choice. The phone feels fast and responsive, and I love how smoothly everything runs.
The battery life has been good for my everyday use, and the phone has plenty of storage and features that make it feel like a premium device.
Overall, I chose this phone because I wanted something powerful, reliable, and packed with useful features, and the S25 Ultra has delivered on those things.
Value
3
Response from Samsung USBy R&R Team, September 21, 2026
Hi there Mom2gry, we appreciate you sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are pleased to hear that you are overall happy with the usage and reliability of your device. We have provided links to resources to help you further explore the capabilities of your device including Galaxy AI, customize the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
best phone ever
on September 18, 2026
Posted by: Rock20
[This review was collected as part of a promotion.] I am so happy what samsung do to improve phone, I have been with samsung over 20 years, and usually i upgrade my phone, and now going to upgrade my phone to z fold
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone, great camera, great battery life
on September 17, 2026
Posted by: SKISRME
[This review was collected as part of a promotion.] I chose the Galaxy s25 ultra because of the quality build, great quality camera, study case and reliability. I have had several Samsung phones and each time I chose to upgrade my phone, I chose and will continue to choose Samsung. They have been dependable and durable. I use it throughout the day for a variety of purposes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone model
on September 17, 2026
Posted by: Guzmish
[This review was collected as part of a promotion.] I chose this device because I liked the camera quality over other phones. I've already had used de S+ models before and this was my very first S Ultra and I do not regret my choice. I think from now onwards I'll always buy the S Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"Ultra" is not an understatement
on September 17, 2026
Posted by: VIP2007
[This review was collected as part of a promotion.] Honestly, the Samsung Galaxy S25 Ultra has been an absolute beast. I've had it since it came out. The screen is super bright and clear, which makes watching videos or scrolling outside actually enjoyable. The cameras are super cool, especially being able to zoom in on stuff from super far away without the picture looking all blurry. Plus, the battery actually lasts quite a bit, and I only have to recharge it once if I'm literally using the phone all day. If you want a phone that just handles everything without giving you any grief, this one is totally worth it. I chose Samsung every time when buying my electronic products, from phones, watches, and earbuds, to tablets, chromebooks, and tv's.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
No wonder its called Ultra
on September 17, 2026
Posted by: Bigpoppy
[This review was collected as part of a promotion.] The best part about my S25 Ultra, always has and always will be the stylus. Everything becomes easier from quick sketches and diagrams when I'm cutting pieces of wood at work, to being able to preciously tap on each button on the screen.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
The camera is faster I mean it's not every day that you can go out during a lunar eclipse and take incredibly detailed photos of the moon. Literally everyone i known is envious of the cameras quality.
The quickness of the phone is also really nice. It can handle anything and everything download and have opened all the time I chose the galaxy S25 Ultra and couldn't be happier about it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S25 Ultra
on September 16, 2026
Posted by: Joeb357
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra for the awesome features like, the camera, s pen, and streaming games from X Box cloud gaming. The movies are also easy to watch on the big screen.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 16, 2026
Posted by: Tonyultra
[This review was collected as part of a promotion.] I chose the s25 ultra over other phones simply because it offers more features and customizable options. It also has a great camera which allows me to capture the best moments of my family that I can share to family and friends. I've been a Samsung fan since the s2 release. There phones and products are top tier and every year they keep getting better. The s25 ultra which I own has been fantastic for me, very responsive snappy super fast and easy to use. I never had an issue so far. I definitely would recommend to anyone all day everyday.
Value
5
Written by a customer while visiting Samsung US