Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,267 Reviews)
Rating breakdown 28,267 reviews
5 Stars
24,245
4 Stars
3,140
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Ultra Ultra Ultra
on August 10, 2026
Posted by: Kimi22
[This review was collected as part of a promotion.] This is my third Ultra and I'm sure it won't be my last! Speed, storage and speech recognition. If something is perfect why change!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Exceptional
on August 10, 2026
Posted by: Omi2shop
[This review was collected as part of a promotion.] I use Samsung when I was in school. My first samsung device was, samsung grant 2,then I use samsung edge 7,then samsung note 8, then samsung s24 ultra, currently i am using s25 ultra. It's a good phone .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
5 star phone. Best one i ever had. Let's GOOOO!
on August 10, 2026
Posted by: Freway
[This review was collected as part of a promotion.] This phone is really great. I call it my personal command center! I have not been paid. Battery life is awesome. Probably 8 full hours with continuous use. Great for any streaming services. All videos. All apps work perfectly. Facebook, X, payments, gyms, you name it. It works. Never had an overheating issues. This really is a great phone. Take screenshots no problem. Volume up or down, no problem. Video calls are great. Google photos works great. Have all your emails set up here. I love my command center.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung S25 ultra
on August 10, 2026
Posted by: MrJacky01
[This review was collected as part of a promotion.] Awesome phone the S25ultra takes care of all my needs! I chose this phone and am so lucky to have it. I have no issues with my work or my games... I am running at full capacity without stress or worry about getting things done. I love my phone!I appreciate having this device<3
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Very good device.
on August 10, 2026
Posted by: Androidforlife
[This review was collected as part of a promotion.] After extensive research, I bought my Galaxy S25 Ultra. It's a very good device. I guess I was expecting a little more speed and functionality from the device.
For example: Update speed, app speed, and overall processing speed. It doesn't seem much faster than my very old Galaxy Note+.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
Phones great!
on August 10, 2026
Posted by: Deadpool1
[This review was collected as part of a promotion.] I chose the s25 ultra for its bigger screen and better camera and filming functions. Videos and pictures come out very clear and not blurry. Overall great phone.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Hate the pop ups this phone has not sure from what
on August 10, 2026
Posted by: Frustrated
[This review was collected as part of a promotion.] Love the phone aside from the pop ups I can't figure how or what they came from
Value
3
Response from Samsung USBy R&R Team, August 13, 2026
Hi there, thank you for your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are pleased with the enhanced capabilities and features of your device. We have provided a link to an article to help you with the pop-ups you mention experiencing with your device and causing interruption to your usage. We have also provided a link to the Samsung Support Team to offer additional assistance anytime you have questions, or if this matter with the pop-ups continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
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Written by a customer while visiting Samsung US
Customer Rating
5
My daughter pays my phone
on August 10, 2026
Posted by: sdj234
[This review was collected as part of a promotion.] I chose to be happy easy. Her son bought her a new phone, so she gave me her older phone. I was happy it was a lot newer than my older phone
Value
5
Written by a customer while visiting Samsung US