Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,504 Reviews)
Rating breakdown 28,504 reviews
5 Stars
24,476
4 Stars
3,181
3 Stars
537
2 Stars
148
1 Star
162
86%of customers recommend this product.
(
1,028 out of
1,191)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Samsung Phone
on May 25, 2026
Posted by: Whoisyourdaddy
[This review was collected as part of a promotion.] This phone has great features including AI being very helpful. The camera system is most excellent. My reason for a 4 star rating vs 5 is the numerous updates that change location of things settings and other nuances without my permission. It's like you need to learn how to operate your phone again after some updates. Not acceptable.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features.
on May 25, 2026
Posted by: Mathis2014
[This review was collected as part of a promotion.] Galaxy AI has helped tremendously with work task.
Streaming any service is amazing with zero lagging and exceptional video quality.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great product, been a Samsung user my whole life!
on May 25, 2026
Posted by: James10
[This review was collected as part of a promotion.] Love my S25 Ultra, has amazing features especially tbe camera
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sturdy and great features
on May 25, 2026
Posted by: BigCeez6
[This review was collected as part of a promotion.] Great features, including videos, and the app runs very smoothly. Had this phone for over a year. For now, I am keeping this phone and I won't upgrade it for now.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Durable and usually reliable
on May 25, 2026
Posted by: RavynBlack
[This review was collected as part of a promotion.] I've noticed the battery life fluxuate from lasting all day to half a day with the same use. Finger print reader isn't always great but it doesn't have any other issues
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great pictures
on May 25, 2026
Posted by: JaKLb50
[This review was collected as part of a promotion.] AI is OK but intrusive imo. Great phone overall. Pictures are great
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Runs fast and has very clear pictures
on May 25, 2026
Posted by: Allie48
[This review was collected as part of a promotion.] Galaxy AI makes life so much easier for me. Being able to ask it questions whenever I want and use all the features are great. I'm super excited.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
this product is the best
on May 25, 2026
Posted by: Matteomac
[This review was collected as part of a promotion.] The Galaxy S24 Ultra has been an excellent device for both work and everyday use. The performance is incredibly fast, and multitasking feels effortless even with many apps open. The display is bright, sharp, and perfect for streaming, gaming, and watching sports content. I also really enjoy using Galaxy AI features because they make communication, searching, and productivity much easier. The camera system is outstanding, especially for zoom and night photos, and the battery easily lasts through a full day. Overall, the S24 Ultra feels premium, reliable, and powerful in every situation.
Value
5
Written by a customer while visiting Samsung US