Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,986 Reviews)
Rating breakdown 29,986 reviews
5 Stars
25,675
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Love this phone
on September 23, 2026
Posted by: Ssowe21
[This review was collected as part of a promotion.] I am so happy I chose this phone. I was going to wait but I can't imagine not having it now. Each feature is amazing and comes with ease to use. I have owned several Samsung products and plan to continue with Samsung for future ones.
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey Ssowe21, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We couldn't be happier to hear that you are finding this device so useful for your daily needs, and that it has been so easy to use. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
So far I love my Ultra S25. Love the camera.
on September 23, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I chose Samsung Galaxy Ultra S25. I'm still figuring out how to use to its full potential. Can't wait to see what it can do. For now watch movies and record my kids.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone
on September 22, 2026
Posted by: Jhossain
[This review was collected as part of a promotion.] I have samsung S25 Ultra for almost two years. I love this product. Everything is excellent in this phone. One improvement might be the battery. It drains little faster than other samsung devices I had. Picture quality is excellent. Improvement needed when sharing Picture with others and social media. Video quality needs little bit more improvement.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is all around the BEST
on September 22, 2026
Posted by: Love4Samsung
[This review was collected as part of a promotion.] I chose this phone because Samsung S Series has not let me down with the last 3 devices I purchased. Honestly THE BEST PHONES I've ever used.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
All around great phone
on September 22, 2026
Posted by: TheReaper1
[This review was collected as part of a promotion.] I chose to get the Samsung Galaxy S25 Ultra as an upgrade from my S22 Ultra and it has definitely not disappointed. I have a couple of main selling points when it comes to getting a good phone 1 being the camera because I take a lot of pictures of my kids and 2 storage capacity. The camera on this phone is top notch which I always expect but it crazy how good phone cameras are these days. I like how they offer such large storage options now. I always have to have a minimum of 512gb because of pictures and videos. The battery seems to last a good while with normal daily use such as listening to music on YouTube and just texting or making calls. I always choose the Ultra models because of the screen size since I have larger hands and finger so I don't constantly hit the wrong buttons while typing and the size is just right for me. Also the screen is beautiful and vivid. My only real complaint is Samsung choosing to do away with the bluetooth feature for the S-pen because I used this feature quite a lot when taking picutres I would set the phone up somewhere for family pictures and it worked great with my S22 Ultra. Hopefully they will decide to add this feature back or at least sell a S-pen with the built in bluetooth so I can use that feature again. All in all it's a great phone and was definitely an upgrade. I have used Samsung phones for many years now and hope they will keep up the good work.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
BEST GALAXY IVE HAD!
on September 22, 2026
Posted by: DoubleD
[This review was collected as part of a promotion.] Im so happy with my new galaxy! Started in the single digit model's and now I'm all the way to the S25 ULTRA!!! Im so glad I chose the Ultra. First time spoiling myself and not getting the basic model. Didn't even realize I had a stylus pen until it randomly fell out hah. I've been a Galaxy fan for years but this model definitely reminded me why I am. Hats off to the development team! Keep em coming!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Couldn't be happier!
on September 22, 2026
Posted by: Thekid
[This review was collected as part of a promotion.] I always bought Samsung Galaxy phones. One day I Chose to switch to a Google Pixel to try something new and I kept hearing how great the phone was.. well I regretted that decision almost immediately! The battery was horrible, camera was a joke, and trying to play games on it was almost impossible! So glad I went back to the brand that continues to bringing thee best products to the market!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I've always loved the S series
on September 22, 2026
Posted by: CasperDaGr8
[This review was collected as part of a promotion.] When i first bought my first Galaxy S10 I fell for that line starting then. After having the s22 it was a little bit more bulky and the glass sides were a little bit of a problem for me making it very fragile. I was very happy that I chose to upgrade to an s25 Ultra because it has all the features of the 22 without the glass sides. There isnt one thing to complain about with the 25 ultra. The camera is amazing, processor doesn't let me down and easy to use interface had me a loyal Samsung customer for life!!
Value
5
Written by a customer while visiting Samsung US