Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,986 Reviews)
Rating breakdown 29,986 reviews
5 Stars
25,675
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
My day starts with my lovely ultra s25
on September 24, 2026
Posted by: LoveSamSung
[This review was collected as part of a promotion.] The Ultimate Ecosystem Hub: How the Galaxy S25 Ultra Transforms My Work and Home Life
The Samsung Galaxy S25 Ultra isn’t just a daily driver; it has become the central command for my entire digital life. Used in isolation, it’s a powerhouse. But when paired with the broader Samsung ecosystem, it bridges the gap between a demanding office environment and a relaxing home setup seamlessly.
Starting the workday, the S25 Ultra acts as a true office anchor. The AI-driven Now Brief feature proactively organizes my calendar and emails, letting me dive straight into priority tasks. When I need to lock in, my Galaxy Buds Pro connect instantly the moment I open the case. The adaptive noise cancellation tunes out background office chatter, while the phone's advanced audio features ensure my voice comes through crystal clear on conference calls. If I need to review large documents or manage complex projects, Samsung DeX steps in, turning the phone into a full desktop workstation.
The real magic happens when the workday ends and the S25 Ultra transitions to managing my home entertainment. Thanks to deep SmartThings integration, moving content from the small screen to the big screen is frictionless.
If I’m catching up on a show in the living room, a quick tap casts my screen directly to my Samsung TV. Later in the evening, when it’s time for a truly cinematic experience, the phone effortlessly hands off the stream to my Samsung laser projector. I don’t even need to reach for multiple remote
The Samsung Galaxy S25 Ultra isn’t just a daily driver; it has become the central command for my entire digital life. Used in isolation, it’s a powerhouse. But when paired with the broader Samsung ecosystem, it bridges the gap between a demanding office environment and a relaxing home setup seamlessly.
Starting the workday, the S25 Ultra acts as a true office anchor. The AI-driven Now Brief feature proactively organizes my calendar and emails, letting me dive straight into priority tasks. When I need to lock in, my Galaxy Buds Pro connect instantly the moment I open the case. The adaptive noise cancellation tunes out background office chatter, while the phone's advanced audio features ensure my voice comes through crystal clear on conference calls. If I need to review large documents or manage complex projects, Samsung DeX steps in, turning the phone into a full desktop workstation.
The real magic happens when the workday ends and the S25 Ultra transitions to managing my home entertainment. Thanks to deep SmartThings integration, moving content from the small screen to the big screen is frictionless.
If I’m catching up on a show in the living room, a quick tap casts my screen directly to my Samsung TV. Later in the evening, when it’s time for a truly cinematic experience, the phone effortlessly hands off the stream to my Samsung laser projector. I don’t even need to reach for multiple remote
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra 2026
on September 24, 2026
Posted by: xGamerGirlyx
[This review was collected as part of a promotion.] I chose this phone as my newest upgrade since the Note line was phased out. I've had the phone since early this year and I have to say, its been great!
I transferred my data all on my own and it was a breeze! I also purposely purchased the larger storage size to keep all my photos with me. The light green is also a pretty awesome color choice.
The large size is something I'm glad they've kept, as it feels better in my hand. The clarity is also amazing! It doesn't feel difficult to play games or scroll through social media; it also fits snuggly in my pockets.
Overall, the ease of use, customization, and accessibility makes it a really good, reliable phone! Looking forward to what else Samsung releases next!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
We have alway chose the S series phones.
on September 24, 2026
Posted by: Damien
[This review was collected as part of a promotion.] We chose the S series phones for they're every day use. They have always had apps and utilities that meet our lifestyle from being at work to doing offload, off line driving in forests. Very dependable, when it come to being very utilitarian. I can easily multi-task without worrying about over heating or slowing down.
Value
5
Response from Samsung USBy R&R Team, September 25, 2026
Hey Damien, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra with us. We are so happy to hear that you are enjoying the usage of your device for multi-tasking, and that it has been reliable during your usage. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Stands out to its name - "Ultra" utility phone
on September 23, 2026
Posted by: Loyal2samsung
[This review was collected as part of a promotion.] I chose the Galaxy S25 Ultra because I wanted to get a 1st hand experience of the AI capabilities that come with it. Furthermore, I use the phone for streaming videos, having split screen chats/apps, use the stylus to take notes etc. It's the perfect size high utility phone. Money well spent. I also enjoy the storage capacity within the phone. The speed on the phone is exceptional as well.
Overall, S25 Ultra is a worthy buy.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Why I chose Samsung
on September 23, 2026
Posted by: ShadowFaile
[This review was collected as part of a promotion.] I chose to use a Samsung phone over any other because so far I have never broke a phone by dropping it and Samsung has never let me down.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highest performing phone I've had so far.
on September 23, 2026
Posted by: mMimickry
[This review was collected as part of a promotion.] I chose to review my Samsung Galaxy S25 Ultra, it's been one of the fastest, highest performing phones I've ever had and I use it as my main phone usually for fitness, goal planning and social media. I've never been so satisfied with a device that also lasts all day without constantly needing a charge. It does everything I need it to and more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
It's ok Too many glitches
on September 23, 2026
Posted by: Iupcutie
[This review was collected as part of a promotion.] It's ok. Not what I thought it would be. Not everyone should get it. It has more glitches than it should for the cost.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Samsung galaxy s25 ultra is a great phone!!
on September 23, 2026
Posted by: El23Panda
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra is a great phone!! Extremely durable and reliable!! The battery in the Samsung Galaxy S25 Ultra lasts nearly all day on a single charge!! Watching TV shows and movies with the Samsung Galaxy S25 Ultra is amazing. It's crisp and clear and the audio is phenomenal!! I love this phone a whole lot!!
Value
5
Response from Samsung USBy R&R Team, September 24, 2026
Hey there El23Panda, thank you for sharing your thoughts about your Samsung Galaxy S25 Ultra. We love hearing how great you are finding your device, and that it has been so great for your streaming, and that the battery keeps up with your usage during the day. We have provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US