Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,984 Reviews)
Rating breakdown 29,984 reviews
5 Stars
25,673
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Better than expected
on September 24, 2026
Posted by: Skeet99
[This review was collected as part of a promotion.] I purchased my new S25 Ultra with high hopes although I was admittedly a bit anxious that it could deliver on all the hype during its release. I simply couldn't be happier! I didn't expect that I would make much use of the S Pen but I was wrong. I enjoy taking notes with the S Pen as well as using it on games. (My big fingers don't work near as well as the S Pen!) I chose the S25 Ultra to have a better device for streaming and it has performed incredibly well. After nearly a year with my S25 Ultra I simply don't know what I would do without it! I can't imagine replacing it with anything else! (Although that S27 Ultra release coming up next year looks tempting!)
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on September 24, 2026
Posted by: Ashbash
[This review was collected as part of a promotion.] I love my phone amazing pictures
So much to customize, and a great gaming device as well and battery lasts forever. Love love it!!
So much to customize, and a great gaming device as well and battery lasts forever. Love love it!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 Ultra
on September 24, 2026
Posted by: Norse2Blood
[This review was collected as part of a promotion.] I chose the S25 Ultra because the S10 was my last phone, and I had it for 7 years without a single issue! This phone is amazing, and I would buy it again if need be!! I definitely recommend this phone to everyone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Magnificence of Samsung
on September 24, 2026
Posted by: Roodox24
[This review was collected as part of a promotion.] Since I started using Android phones, it was a Samsung. Until today it's still a Samsung. With the Samsung S25 ultra it became even more difficult to do without. Between me and Samsung it's love and I chose one also for my girlfriend.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera.
on September 24, 2026
Posted by: Gattogrande
[This review was collected as part of a promotion.] I chose samsung because they always deliver an outstanding product and user experience. Thank you and keep up the excellent work.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
This phone has been a great upgrade!
on September 24, 2026
Posted by: Girlygirl224
[This review was collected as part of a promotion.] I love this phone! I chose to upgrade to the s25 ultra after my s22 ultra had an issue with the antenna and this phone is super similar to use!
Value
3
Response from Samsung USBy R&R Team, September 25, 2026
Hi Girlygirl224, we appreciate your feedback on your Samsung Galaxy S25 Ultra. We are pleased to hear that you are finding your upgrade smooth and easy thus far. We have provided links to the full manual and the Samsung Support Team for your convenience. These resources can help you fully explore the enhanced features of your new device, customize the settings to your usage, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
My day starts with my lovely ultra s25
on September 24, 2026
Posted by: LoveSamSung
[This review was collected as part of a promotion.] The Ultimate Ecosystem Hub: How the Galaxy S25 Ultra Transforms My Work and Home Life
The Samsung Galaxy S25 Ultra isn’t just a daily driver; it has become the central command for my entire digital life. Used in isolation, it’s a powerhouse. But when paired with the broader Samsung ecosystem, it bridges the gap between a demanding office environment and a relaxing home setup seamlessly.
Starting the workday, the S25 Ultra acts as a true office anchor. The AI-driven Now Brief feature proactively organizes my calendar and emails, letting me dive straight into priority tasks. When I need to lock in, my Galaxy Buds Pro connect instantly the moment I open the case. The adaptive noise cancellation tunes out background office chatter, while the phone's advanced audio features ensure my voice comes through crystal clear on conference calls. If I need to review large documents or manage complex projects, Samsung DeX steps in, turning the phone into a full desktop workstation.
The real magic happens when the workday ends and the S25 Ultra transitions to managing my home entertainment. Thanks to deep SmartThings integration, moving content from the small screen to the big screen is frictionless.
If I’m catching up on a show in the living room, a quick tap casts my screen directly to my Samsung TV. Later in the evening, when it’s time for a truly cinematic experience, the phone effortlessly hands off the stream to my Samsung laser projector. I don’t even need to reach for multiple remote
The Samsung Galaxy S25 Ultra isn’t just a daily driver; it has become the central command for my entire digital life. Used in isolation, it’s a powerhouse. But when paired with the broader Samsung ecosystem, it bridges the gap between a demanding office environment and a relaxing home setup seamlessly.
Starting the workday, the S25 Ultra acts as a true office anchor. The AI-driven Now Brief feature proactively organizes my calendar and emails, letting me dive straight into priority tasks. When I need to lock in, my Galaxy Buds Pro connect instantly the moment I open the case. The adaptive noise cancellation tunes out background office chatter, while the phone's advanced audio features ensure my voice comes through crystal clear on conference calls. If I need to review large documents or manage complex projects, Samsung DeX steps in, turning the phone into a full desktop workstation.
The real magic happens when the workday ends and the S25 Ultra transitions to managing my home entertainment. Thanks to deep SmartThings integration, moving content from the small screen to the big screen is frictionless.
If I’m catching up on a show in the living room, a quick tap casts my screen directly to my Samsung TV. Later in the evening, when it’s time for a truly cinematic experience, the phone effortlessly hands off the stream to my Samsung laser projector. I don’t even need to reach for multiple remote
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S25 Ultra 2026
on September 24, 2026
Posted by: xGamerGirlyx
[This review was collected as part of a promotion.] I chose this phone as my newest upgrade since the Note line was phased out. I've had the phone since early this year and I have to say, its been great!
I transferred my data all on my own and it was a breeze! I also purposely purchased the larger storage size to keep all my photos with me. The light green is also a pretty awesome color choice.
The large size is something I'm glad they've kept, as it feels better in my hand. The clarity is also amazing! It doesn't feel difficult to play games or scroll through social media; it also fits snuggly in my pockets.
Overall, the ease of use, customization, and accessibility makes it a really good, reliable phone! Looking forward to what else Samsung releases next!
Value
5
Written by a customer while visiting Samsung US