Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(28,267 Reviews)
Rating breakdown 28,267 reviews
5 Stars
24,245
4 Stars
3,140
3 Stars
541
2 Stars
159
1 Star
182
86%of customers recommend this product.
(
1,135 out of
1,323)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4
Great Phone with Minimal Drawbacks
on August 10, 2026
Posted by: TylerM
[This review was collected as part of a promotion.] Phone is exactly as you'd imagine. An upgrade from last year's model and a definite upgrade at that. Faster, better camera quality, and better design. The only problem is I feel is too fragile and I've had to take it in for repairs twice. Both were internal issues, but it was quickly fixed free of charge. Overall a perfect phone for its year.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Nothing negative! A++
on August 10, 2026
Posted by: Hillary77
[This review was collected as part of a promotion.] Absolutely LOVE my Samsung Galaxy S25 Ultra!
I honestly couldn’t be happier with this phone! The Samsung Galaxy S25 Ultra has exceeded my expectations in so many ways. From the gorgeous display to the camera quality and overall performance, everything about this phone feels premium.
The display is AMAZING! The screen is incredibly sharp, bright, and smooth. Colors look beautiful, videos are super crisp, and scrolling feels effortless. It’s especially nice when watching movies, YouTube, or looking through photos.
The camera is one of my favorite features. The pictures are incredibly detailed and clear, even when zooming in. The different camera options make it easy to take everything from beautiful everyday photos to detailed close-ups. I especially love being able to zoom without the pictures becoming completely blurry. The photos come out looking fantastic without needing to spend a lot of time editing them.
The performance is fantastic. Apps open quickly, multitasking is smooth, and I haven’t experienced the phone slowing down even when I have several things going on at once. Everything feels fast and responsive.
The battery life has also been great. I can use my phone throughout the day without constantly worrying about finding a charger. For someone who uses their phone a lot, that makes a huge difference.
The S Pen is another feature I absolutely love. I didn’t realize how useful it would be until I started using it. It’s great for taking quick
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ive always love the S series.
on August 10, 2026
Posted by: jamarcwv
[This review was collected as part of a promotion.] I chose those Samsung galaxy S25 Ultra. I enjoy the phone, it does what it needs to do and takes great pics front and back. I got outdoors a lot and I've even dropped it in the river while fishing, still doing what it needs to do. I think my only complaint might be that the battery life isn't what it should be in my opinion. I steadily use it for my job though so I can't complain to much.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is my go to
on August 10, 2026
Posted by: Naphis79
[This review was collected as part of a promotion.] Samsung has been my go to since super early in my having a phone. Since the first time picking up a Samsung device. I now chose to become a Samsung only user from here on out. And I am now on the 25 ultra. And will probably up my phone again in a year when this one is paid for. Thank you for making such amazing products.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone
on August 10, 2026
Posted by: Techie
[This review was collected as part of a promotion.] I am so happy I chose to switch back to Samsung. The s25 ultra is the best phone I have ever had. There are so many features and so much customization. I will never switch back.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
AI features
on August 10, 2026
Posted by: chazipooh12
[This review was collected as part of a promotion.] I chose the Samsung S25 Ultra for the camera quality, but every day I am still unlocking new features and learning something new about the function on the phone. There are so many helpful tools that I had no idea about when ordering the phone!
Absolutely love it and its AI features, as well. So cool! I am glad I chose to upgrade.
Absolutely love it and its AI features, as well. So cool! I am glad I chose to upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love Samsung Andriod
on August 10, 2026
Posted by: Mindset
[This review was collected as part of a promotion.] The Samsung s25 ultra is one of the best Samsung S series and I'm enjoying every features of this amazing product. I can't wait to lay my hand on the s27 coming up next year as I plan to upgrade
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Phone
on August 10, 2026
Posted by: Jer253
[This review was collected as part of a promotion.] I absolutely love this phone and everyday I find new features to use. I am so glad I chose to upgrade my previous device. I definitely recommend.
Value
5
Written by a customer while visiting Samsung US