Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(29,984 Reviews)
Rating breakdown 29,984 reviews
5 Stars
25,673
4 Stars
3,378
3 Stars
584
2 Stars
164
1 Star
185
86%of customers recommend this product.
(
1,138 out of
1,329)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best Galaxy so far
on September 24, 2026
Posted by: ZionLion
[This review was collected as part of a promotion.] I used the Samsung Galaxy S10 for years, and honestly, it was one of the best phones I've ever owned. Even after all that time, I wasn't in a huge rush to replace it. The S10 was compact, fast enough for what I needed, had a beautiful display, and, something I really appreciated, still had a headphone jack and microSD card slot.
Eventually, though, it was time to move on. I'm glad I chose to upgrade to the Galaxy S25 Ultra. It's a big phone, but I got used to it pretty quickly. The bigger, smoother screen is great for watching videos and browsing, and the speed difference is obvious. Apps open faster, everything feels more responsive, and the camera is a huge improvement, especially when using the zoom or taking pictures in low light. Battery life is also much better, which makes a big difference in everyday use.
I do miss the simplicity of the S10, along with the smaller size, headphone jack, and expandable storage. But after using the S25 Ultra, I don't think I'd want to go back. The S10 was a great phone and still holds up surprisingly well, but the S25 Ultra feels like a major step forward without losing what I liked about Samsung phones in the first place. It's bigger and heavier than what I was used to, but overall, I'm really happy with the upgrade.
Eventually, though, it was time to move on. I'm glad I chose to upgrade to the Galaxy S25 Ultra. It's a big phone, but I got used to it pretty quickly. The bigger, smoother screen is great for watching videos and browsing, and the speed difference is obvious. Apps open faster, everything feels more responsive, and the camera is a huge improvement, especially when using the zoom or taking pictures in low light. Battery life is also much better, which makes a big difference in everyday use.
I do miss the simplicity of the S10, along with the smaller size, headphone jack, and expandable storage. But after using the S25 Ultra, I don't think I'd want to go back. The S10 was a great phone and still holds up surprisingly well, but the S25 Ultra feels like a major step forward without losing what I liked about Samsung phones in the first place. It's bigger and heavier than what I was used to, but overall, I'm really happy with the upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I chose S25 Ultra - a Champ
on September 24, 2026
Posted by: S25Ultrareview
[This review was collected as part of a promotion.] I rely heavily on Galaxy AI features daily—from Object Eraser and Generative Edit for fine-tuning photo compositions, to Circle to Search for instantly identifying items in photos, and Live Translate for real-time dialogue translation during conversations. I am glad I chose to upgrade to the S25 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Awesome phone
on September 24, 2026
Posted by: Loyaluser
[This review was collected as part of a promotion.] I have always been a loyal samsung user from appliances to wearables and computers I chose this phone because is the best technology and design I couldn't be any more happy.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Couple
on September 24, 2026
Posted by: Phr00zen
[This review was collected as part of a promotion.] My wife and I have been Galaxy phones from thr day they came out. I chose Samsung Galaxy S25 Ultra as its the best phone out in the market. There have been not a single issue all these years. The size is perfect and thr camera is the best ever! Nothing could move us off Samsung phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
It works good. No issues or glitches
on September 24, 2026
Posted by: AndroidLoveralways
[This review was collected as part of a promotion.] I chose ultra s26 to get the latest phone. It works great. I use it for work, personal and for school. No problem streaming. The only wish for the phone is that the back should have been flush with no bumps
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wow! Amazing S25 Ultra
on September 24, 2026
Posted by: BenHur
[This review was collected as part of a promotion.] I upgraded from a Samsung galaxy note 10 to the Galaxy S25 ultra about 8 months ago. I'm not the type that has to have the latest and greatest evry year..
I am really enjoying this new phone. It has everything I need and is super fast compared to my note10. The cameras, screen, wifi, functions are incredible. Hopefully this S25 ultra will last me until I kick the bucket! 😁
I am really enjoying this new phone. It has everything I need and is super fast compared to my note10. The cameras, screen, wifi, functions are incredible. Hopefully this S25 ultra will last me until I kick the bucket! 😁
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Choice
on September 24, 2026
Posted by: PapaJohn
[This review was collected as part of a promotion.] I chose this phone because if the 1TB Storage, the Note style pen and exceptional battery life. I was tempted but passed over the fold style phones. I have had 4 other Galaxy Note style phones.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
in love with my samsung
on September 24, 2026
Posted by: lovesamsung
[This review was collected as part of a promotion.] I am in love with my galaxy s25 ultra. So glad I chose this over the Google pixel. It pairs seamlessly with my samsung ecosystem.
Value
5
Written by a customer while visiting Samsung US