Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(20,129 Reviews)
Rating breakdown 20,129 reviews
5 Stars
17,273
4 Stars
2,184
3 Stars
387
2 Stars
126
1 Star
159
86%of customers recommend this product.
(
1,099 out of
1,274)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Always been with Samsung
on November 1, 2025
Posted by: Work2hard
[This review was collected as part of a promotion.] I use my phone for everything, work, school and home. Does everything I need for streaming apps and playing games. AI is easy to use and understand and helpful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone for multitasking
on November 3, 2025
Posted by: SamSam7
[This review was collected as part of a promotion.] I am a mother of 7, working from home, and managing all my family's activities. This phone is a powerhouse with spilt screen, built in Microsoft, and all of the newer ai features. It's like a mini tablet.
Value
5
Written by a customer while visiting Samsung US
Posted by: Zee awan
from Texas
Expertise:Intermediate
Verified Purchase:Yes
Awesome phone ever unbeatable camera resolution and Fast processing
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
The s24 ultra was better. Thats not a compliment.
on November 6, 2025
Posted by: Nick98
[This review was collected as part of a promotion.] This phone has had quite a few problems that I should not have to deal wkth and I shouldn't have to reset my settings to fix the problems that ive never had before on any other phone including my galaxy 24 ultra.
Value
1
Response from Samsung USBy R&R Team, November 7, 2025
Hello, thank you for sharing your experience of your Samsung Galaxy S25 Ultra with us. We know how frustrating it is when your device is not operating as expected. Without knowing what features specifically are causing this frustration for you, we have provided a link to the Samsung Support Team for your convenience. They can help you troubleshoot your experience, and work towards a resolution. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung has been by far the most reliable brand!
on November 12, 2025
Posted by: Combatwounded
[This review was collected as part of a promotion.] Samsung has been the most reliable and easiest to use brand to date for my family and I. Their AI system has dramatically helped with school work and business issues we have experienced. There is no guess work, having to restart, unplug, or none of those crazy steps when connecting devices to a network or to other Samsung devices. Samsung is my favorite brand and as a person who has an issue with perfection Samsung has by far kept their products as close to perfect is every way!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
"I'm absolutely loving my Samsung S25 Ultra!
on November 15, 2025
Posted by: Meharji
[This review was collected as part of a promotion.] "I'm blown away by the Samsung S25 Ultra's camera capabilities! The picture quality is stunning, with crisp details and vibrant colors. The video quality is equally impressive, with smooth stabilization and incredible low-light performance.
The AI features are game-changers - the scene optimizer, object detection, and portrait mode are incredibly intuitive and produce professional-grade results. The zoom capabilities are also remarkable, allowing me to capture distant subjects with ease.
Other standout features include the massive display, lightning-fast performance, and long-lasting battery life. The S25 Ultra is a powerhouse of innovation, packed with cutting-edge tech that's redefining mobile photography and productivity. If you're looking for a top-tier smartphone, look no further
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Android on the market
on November 19, 2025
Posted by: Skylarlovessamsung
[This review was collected as part of a promotion.] What's not to love about this phone? Excellent features, camera does extremely. S Pen is very convenient when signing documents. Screen is large and this phone is compatible with so many devices. Galaxy AI is amazing and I dont see myself ever switching to anything unless it's a samsung product.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on November 24, 2025
Posted by: AnitaToylt
[This review was collected as part of a promotion.] Just got my hands on the new phone, and wow, this thing is a beast! The display is absolutely stunning, making everything pop with vibrant colors. Plus, the camera system is seriously next-level; I'm capturing shots I never thought possible. And don't even get me started on the AI features – they're like having a personal assistant built right in. Honestly, this upgrade feels like a massive leap forward in mobile tech
Value
5
Written by a customer while visiting Samsung US