Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,135 Reviews)
Rating breakdown 27,135 reviews
5 Stars
23,269
4 Stars
3,003
3 Stars
526
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Best Phone and Camera on the Market
on June 30, 2026
Posted by: MorganFJ
[This review was collected as part of a promotion.] I’ve been a fan of the Galaxy S series for years, and this is now my fourth one. Without a doubt, the S25 Ultra is the best I’ve used so far. Samsung has really refined everything, and this one feels like a true step forward instead of just a small upgrade.
What really makes this phone stand out is the addition of Galaxy AI. It’s not just a gimmick—it actually improves how you use the phone day to day. From helping with photos to making tasks quicker and easier, it becomes something you rely on pretty fast.
In my house, we’ve got a constant comparison going with another major non-Android phone, and honestly, the Galaxy consistently comes out ahead. It just does more, feels more flexible, and gives you more control over how you use it.
That said, the biggest reason I love this phone is the camera. As someone who’s into photography at all levels—professional, hobby, and everything in between—I can confidently say this is the best camera system on any phone right now. The image quality is sharp, colors look natural, and it handles just about any situation you throw at it.
I don’t just use it for photos either. I shoot video and do about 99% of my editing right on the phone. That’s something I wouldn’t have trusted a phone to handle a few years ago, but the S25 Ultra makes it easy.
One area where it really surprised me is astrophotography. This is a hobby of mine, and this phone absolutely shines here. It captures night sky shots better than any other phone I’ve used. The detail,
What really makes this phone stand out is the addition of Galaxy AI. It’s not just a gimmick—it actually improves how you use the phone day to day. From helping with photos to making tasks quicker and easier, it becomes something you rely on pretty fast.
In my house, we’ve got a constant comparison going with another major non-Android phone, and honestly, the Galaxy consistently comes out ahead. It just does more, feels more flexible, and gives you more control over how you use it.
That said, the biggest reason I love this phone is the camera. As someone who’s into photography at all levels—professional, hobby, and everything in between—I can confidently say this is the best camera system on any phone right now. The image quality is sharp, colors look natural, and it handles just about any situation you throw at it.
I don’t just use it for photos either. I shoot video and do about 99% of my editing right on the phone. That’s something I wouldn’t have trusted a phone to handle a few years ago, but the S25 Ultra makes it easy.
One area where it really surprised me is astrophotography. This is a hobby of mine, and this phone absolutely shines here. It captures night sky shots better than any other phone I’ve used. The detail,
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone!
on June 30, 2026
Posted by: Bosleydawg
[This review was collected as part of a promotion.] I purchased the S25 Ultra when my S23 Ultra was having issues. This phone doesn't disappoint in anyway. A solid performer and great upgrade from what I previous had.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features but missing some t
on June 30, 2026
Posted by: Kamkam
[This review was collected as part of a promotion.] I like the AI features in my phone but i dont use them much because I am just getting use to how to use the AI features. But I use many of the features in this phone in my everyday life. One feature that ive had in a past phone was a option in my text messaging app to change the notification sound so you can have a different sounds between apps and thats one thing this phone doesn't have and I think its because the Samsung text messaging app is no longer available or on the Samsung galaxy anymore and i really liked it better than the google text messaging app.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
I like everything my ultra is able to do.
on June 30, 2026
Posted by: Lovered
[This review was collected as part of a promotion.] I use my phone to read and send emails to co-workers. I am able to send and receive email attachments.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features. Rugged and dependable. Picture ga
on June 30, 2026
Posted by: SanClementePierRat1
[This review was collected as part of a promotion.] Galaxy AI. Great to stream. Great audio. Fast. Excellent.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone great quality, really user friendly
on June 30, 2026
Posted by: Eman202
I've had this phone since last year in February. It hasn't given me any issues . I play games on it, text call and all works perfectly. I even left this phone on top of my car and drove with it (by accident) it still survived surprisingly. Anyway I really couldn't ask for a better phone and the updates keep making it better and better. The new S26 looks cool with the privacy screen but this phone seems like a trooper probably last a long time years to come.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera, screen resolution!
on June 30, 2026
Posted by: Samsungloyalist
[This review was collected as part of a promotion.] Using new AI technologies, especially in photos. Thin enough phone to carry in exercise waist sized packs. Stylus is important for me as well. Music Apps work well too.
Value
5
Written by a customer while visiting Samsung US