Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(27,008 Reviews)
Rating breakdown 27,008 reviews
5 Stars
23,167
4 Stars
2,982
3 Stars
522
2 Stars
156
1 Star
181
86%of customers recommend this product.
(
1,134 out of
1,321)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Excellent phone
on June 29, 2026
Posted by: Dan26380
[This review was collected as part of a promotion.] The galaxy S25 Ultra is first of a beautiful phone with its flat screen and titanium frame which gives it a premium feel and look. The phone is quick and snappy with zero lag. The pictures its capable of taking are top notch and everyone comments how clear and nice they look when I take pictures at family get togethers. The AI features are something im getting used to but are coming 8n handy as I learn to navigate them.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fun for the kids too
on June 29, 2026
Posted by: Victor
[This review was collected as part of a promotion.] Phone just works all the time without ever feeling like your waiting between apps. It moves smoothly and no issue with anything from the app store. Maybe a hidden feature but using Galaxy AI and the S-Pen it can cause my 5 year olds quick doodles to turn into pictures and characters with the built in tools. We love to play with this feature while waiting in lines or at doctor's appointments. It just turns everything into fun and colorful drawings even from the messiest scribbles.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My S25 ultra
on June 29, 2026
Posted by: Rayesfahani
[This review was collected as part of a promotion.] I'm a samsung guy. I love everything about samsung, everything I have at home is samsung related products. Every phone that I had and trade in was samsung phones. I didn't like the z fold.first edition due to bad design. I'm hoping to buy the new one if I win this gift card. Also I use AI at all the time on my text and emails and searching on web.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung is the best
on June 29, 2026
Posted by: Dudu1974
[This review was collected as part of a promotion.] I have been a Sasung user since the first Note series. In my opinion, no other phone out there will ever compare to Samsung's galaxy series devices. They all are just trying too hard. Samsung has always had the best picture and video clarity. Great processing so web searching, is a breeze. The AI features are great if you use them. Especially when using it on your photos. I am and always will be a Samsung fan. I can't wait when they release the tri-fold device, and the future holographic wrist phone I saw on a future tech video.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 30, 2026
Posted by: Bigron92
[This review was collected as part of a promotion.] The Samsung Galaxy S25 Ultra has one of the best camera systems available on a smartphone today. Its versatility is what really stands out. Whether you're taking bright outdoor photos, portraits, close-up macro shots, or zooming in on distant subjects, the phone consistently delivers sharp, vibrant images with excellent dynamic range.
The 200MP main camera captures an impressive amount of detail, especially in good lighting, while Samsung's image processing produces rich colors without making photos look overly artificial. The upgraded ultrawide camera also performs well, offering sharper edge-to-edge detail than previous models and making landscapes or group photos look more natural.
One of the biggest strengths is the telephoto system. The optical zoom produces crisp images at multiple focal lengths, and Samsung's AI-assisted zoom helps maintain usable quality even at higher zoom levels. While extreme digital zoom is more of a novelty, it still performs better than most competitors.
Night photography has also improved. Low-light images retain more detail with less noise, and the camera balances highlights and shadows effectively. Portrait mode accurately separates subjects from the background, creating a professional-looking depth effect.
Video recording is another highlight. The S25 Ultra supports high-resolution recording with excellent stabilization, making handheld videos smooth and cinematic. Autofocus is fast and reliable, and audio recording is clear even in busy
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S15 review
on June 30, 2026
Posted by: Dougsluv2013
[This review was collected as part of a promotion.] We love this phone! It has been dropped in water, on concrete, and in sand and still is a very reliable phone. The AI options are endless and very creative!! Thanks you!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great device, just missing one thing
on June 30, 2026
Posted by: JcV7003
[This review was collected as part of a promotion.] This is a great device. Nice-sized screen, plenty of memory, and easy to use.
Just missing the Bluetooth connection with the S Pen.
Just missing the Bluetooth connection with the S Pen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever owned
on June 30, 2026
Posted by: Twistaa35
[This review was collected as part of a promotion.] I've been using the Galaxy S25 Ultra, and I can honestly say it's the best phone I've ever owned. Everything feels smooth, fast, and incredibly easy to learn. Even with all the new features, the phone makes them simple to use, so I never felt overwhelmed.
One of my favorite things is Gemini AI. It's genuinely useful in everyday life and has made so many little tasks quicker and easier. It feels like having a smart assistant that's actually helpful instead of getting in the way.
The camera is another huge highlight. The photo and video quality is excellent, and there are so many features that make it easy to capture amazing shots. Whether I'm taking everyday pictures or recording videos, everything comes out sharp, detailed, and beautiful.
I also love how well it works with my Galaxy Watch. The compatibility between the two devices is seamless, and everything just works together the way it should.
Overall, I have zero complaints. Samsung really knocked it out of the park with the Galaxy S25 Ultra. If you're thinking about upgrading, I highly recommend it!
Value
5
Written by a customer while visiting Samsung US