Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8
(26,737 Reviews)
Rating breakdown 26,737 reviews
5 Stars
22,929
4 Stars
2,952
3 Stars
520
2 Stars
156
1 Star
180
86%of customers recommend this product.
(
1,133 out of
1,320)
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
5
Owed it for years
on June 29, 2026
Posted by: YaxHeartless1
[This review was collected as part of a promotion.] Its a great phone,ai is such a great tool to use,.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone has a great camera
on June 29, 2026
Posted by: Roberta
[This review was collected as part of a promotion.] This phone is like having a miniature computer in your hand. The AI is insane it helps with daily life including emails text even travel. When traveling if you need to add a stop just tell the AI to add it and boom it maps out the best route. The picture identifier is so helpful. Not use if something is poisonous just take a picture and find out. I plan on keeping this phone for a long time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on June 29, 2026
Posted by: Punx3579
[This review was collected as part of a promotion.] This phone is a powerhouse. Galaxy ai makes the day easier when out shopping or taking amazing pictures. The battery life on the phone makes it great for all day usage, playing games, streaming movies, or scrolling through social media.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has exceeded my expectations!
on June 29, 2026
Posted by: NinjaMedic
[This review was collected as part of a promotion.] The AI on my phone is amazing and I could not be more pleased. It has super fast response time and transitions from one app to the next without any hesitation or lag. The photos that I am able to take are top notch! I love my Samsung 25 ultra and Galaxy AI!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone overall
on June 29, 2026
Posted by: Pippa1
[This review was collected as part of a promotion.] Easy to use but screen is easy to Crack at corners. Galaxy AI is great for giving overviews thay keep you from going down the rabbit hole.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy s25 Ultra is a great cell phone!
on June 29, 2026
Posted by: Galaxygirl
[This review was collected as part of a promotion.] the Galaxy s25 Ultra is a great cell phone it's strong, smart and durable with great features like camera updates and AI capability.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Overall a great phone highly recommended
on June 29, 2026
Posted by: Nathan
[This review was collected as part of a promotion.] The galaxy ai is super useful and the S pen is one of my favorite parts of the phone and it runs super good
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Not what i expected
on June 29, 2026
Posted by: Jclobita
[This review was collected as part of a promotion.] Pen broke the first week. The pho e plays music and videos when it wants and when i tried to trade it out they wanted to send me a refurbished one without a pen. At this time i cant even take the pen out. I used to take pictures with the pen and this one didnt even had that option no more. I dont like this phone. I was better with my note20 bring back the note.
Value
2
Written by a customer while visiting Samsung US