Customer reviews from Samsung US
Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Average customer rating
4.8 out of 5
4.8
(26,547 Reviews)
Open Ratings Snapshot
Rating breakdown 26,547 reviews
5 Stars
22,771
4 Stars
2,930
3 Stars
516
2 Stars
151
1 Star
179
86%of customers recommend this product. 
(
1,133 out of 1,320
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Refurbished Excellent - Galaxy S25 Ultra 256GB (Unlocked) - Titanium Black
Customer Rating
4 out of 5
4
Great Phone
on June 29, 2026
Posted by: Curlee72
[This review was collected as part of a promotion.] This phone takes amazing photos and videos. It's the phone of choice for all photos with friends and family.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent product!!
on June 29, 2026
Posted by: Dkimmel
[This review was collected as part of a promotion.] This phone has everything I need and the AI is awesome!! Photo's, music messaging and the phone itself....wow!!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love it
on June 29, 2026
Posted by: Lovetheultra
[This review was collected as part of a promotion.] This is my second ultra and I absolutely love them. The pictures it takes are absolutely amazing. Its also easy for my child to use for her schooling too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung phone
on June 29, 2026
Posted by: Julster
[This review was collected as part of a promotion.] Galaxy al is the best to experience the phone is fantastic I absolutely love the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone , But !!
on June 29, 2026
Posted by: Magyver001
[This review was collected as part of a promotion.] So I have always loved Samsung phones but I will tell you now.. This is last Samsung phone I will ever buy... you discontinued Samsung messages forcing us to use that garbage app Google messages.. i will never buy another Samsung phone again..
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone ever
on June 29, 2026
Posted by: CanvaQueen76
[This review was collected as part of a promotion.] I absolutely love this phone. Since tge updated Galaxy AU has been on it, my phone us even more awesome and user friendly!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is the best spen option
on June 29, 2026
Posted by: Ibramet
[This review was collected as part of a promotion.] I recently upgraded to the Galaxy S25 ultra , and it exceeds expectations.The Galaxy S25 ultra is fantastic, but the S Pen steals the show. It’s incredibly precise and comfortable. As someone who was retrained to write right-handed, I appreciate how smooth and natural it feels gliding across the screen for quick notes or photo edits. I highly recommend this device! The camera takes stunning, vibrant photos even in low light, and the performance is incredibly smooth. Battery life easily lasts a full day of heavy use. The sleek design is just the cherry on top. Highly recommended!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The phone itself very durable. Processor is fast
on June 29, 2026
Posted by: SonGoku25
[This review was collected as part of a promotion.] I use my phone daily as a firefighter/paramedic. It is an effective tool for when when seconds count.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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